Tolulade Afolabi
@toluladeafolabi
WordPress Administrator and Support Specialist, delivering customer-ready solutions for secure, high-performing websites.
What I'm looking for
I’m a WordPress Administrator and Digital Operations Specialist with 6+ years of experience helping businesses succeed through WordPress website management, technical troubleshooting, and customer success support. I focus on resolving issues fast while keeping communication clear, simple, and customer-friendly.
I support multiple client environments—installing, configuring, and troubleshooting WordPress themes and plugins, and handling website problems tied to hosting, DNS, SSL certificates, and performance. I’m comfortable maintaining security and uptime, migrating sites, and ensuring sites stay reliable as needs change.
To reduce repetitive work and improve efficiency, I build automation workflows using n8n and maintain documentation for both website configurations and automation processes. I also manage CRM records and support clients across email, chat, and video meetings, making sure follow-ups and request handling stay organized.
Whether I’m publishing SEO-optimized pages, improving landing pages, or supporting digital marketing campaigns, I’m dependable and detail-oriented. I enjoy identifying customer needs, explaining product features effectively, and helping users get the most value from WordPress solutions.
Experience
Work history, roles, and key accomplishments
Automation Specialist & WordPress Dev
RishiSec
Jan 2025 - Present (1 year 6 months)
Support clients by building, maintaining, and troubleshooting WordPress websites while improving operational efficiency through automation. Manage multiple client websites, resolve hosting/DNS/SSL and performance issues, and create n8n automation workflows.
Virtual Assistant & WordPress Admin
Bow Lake Music & Coding
Aug 2022 - Jan 2024 (1 year 5 months)
Provide day-to-day administrative, technical, and WordPress support for an education business. Manage and update WordPress sites, configure plugins, publish SEO-focused content, respond to support requests, and handle Google Workspace and documentation.
Digital Marketing - Website Admin
Zenith Education
Mar 2021 - Nov 2022 (1 year 8 months)
Maintain and improve the company WordPress website and support digital marketing activities. Update content and landing pages, manage plugins and SEO improvements, and monitor performance using Google Analytics and Search Console.
IT Officer
Fifthworld Inc.
Jan 2013 - Jan 2020 (7 years)
Support company websites and internal IT systems while providing first-level technical support to staff. Manage hosting accounts and backups, assist with server configurations, install/maintain software and hardware, and maintain IT documentation.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
Bachelor of Technology (B.Tech.), Computer Science
Earned a B.Tech. in Computer Science from Ladoke Akintola University of Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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