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Toheeb Alatishe

@toheebalatishe

Customer Support Representative with Global Outsource Ltd and Cway Integrated Water Manufacturing, resolving inquiries and handling customer orders.

Nigeria

Message

What I'm looking for

I’m seeking a remote Live Chat Support Representative role where I can manage customer inquiries, resolve concerns, and contribute to excellent customer experiences.

At Global Outsource Ltd, I made outgoing calls to follow up on customer inquiries, shared product and service information, and resolved complaints professionally.

At Cway Integrated Water Manufacturing, I handled customer requests, payments, order tracking, and follow-ups, delivering service to over 20 customers daily.

In my document services business, I manage client requests and complaints while ensuring timely service delivery. I’m equipped for remote work and use Gmail, Google Workspace, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

Customer Sales Representative

Cway Integrated Water Manufacturing

Jan 2024 - Feb 2026 (2 years 1 month)

Managed multiple customer requests daily with accuracy, handled payments, order tracking, and follow-ups. Delivered consistent service to over 20 customers daily.

Customer Support Sales Order Management Payment Handling Multitasking Time Management

Call Center Representative

Global Outsource Ltd

Jan 2023 - Dec 2024 (1 year 11 months)

Made outgoing calls to follow up on customer inquiries and provided product and service information. Resolved customer complaints calmly and professionally, ensuring timely resolution of issues.

Customer Support Outbound Calls Problem Solving Conflict Resolution Communication Skills