Todd Cogle

In my current role, I manage enterprise infrastructure, end-user support, and systems modernization initiatives to maintain secure, stable, and scalable operations. I am the sole on-site IT resource for Charter Furniture, handling daily systems administration, troubleshooting, and infrastructure needs, while collaborating with Enterprise Integration for escalations and advanced support. I lead har

Manage enterprise infrastructure, end-user support, and systems modernization to ensure secure and stable operations. Serve as sole on-site IT resource supporting Charter Furniture, managing daily systems administration, troubleshooting, and infrastructure needs while coordinating with Enterprise Integration for escalations and advanced technical support. Coordinate a range of enterprise laptop re

Manage enterprise infrastructure, end-user support, and systems modernisation to ensure secure and stable operations.

From 2017 to 2021, I supported enterprise infrastructure and customer-facing systems across Windows, network, and cloud environments, ensuring stable and secure business operations. I maintained servers, network devices, and identity systems while assisting with infrastructure upgrades, integrations, and performance optimization initiatives.
Key Contributions
• Infrastructure Support: Maintained

Supported enterprise infrastructure and key customer-facing systems across Windows, network, and cloud environments. Maintained Windows Servers, IIS, MS SQL Server, Active Directory, SonicWall routers, VPN clients, TCP/IP, and Google Apps environments. Sustained stable operations by installing and configuring hardware, software, and network components. Facilitated infrastructure expansion by assis

• Provided support for 50 different car dealerships both remote and on property
• Closed 25 hep desk tickets per day

I managed enterprise business applications and strengthened cross-department technology governance to improve usability, access control, and operational efficiency. I oversaw analysis, testing, implementation, and support of core business systems while centralizing application oversight to reduce risk and improve collaboration.
Key Contributions
• Application Governance: Standardized ownership an

I managed enterprise business applications and strengthened cross-department technology governance to improve usability, access control, and operational efficiency. I oversaw analysis, testing, implementation, and support of core business systems while centralizing application oversight to reduce risk and improve collaboration.
Key Contributions
• Application Governance: Standardized ownership an

During this tenure, I directed property-wide IT strategy, infrastructure buildout, and daily technology operations supporting gaming and hospitality functions. I delivered full network and virtual server environments under budget, ensured regulatory compliance aligned with tribal standards, and coordinated the deployment of phone and television systems to meet brand requirements.
Key Contributions

Directed property-wide IT strategy, infrastructure buildout, and technology operations supporting gaming and hospitality functions. Delivered full network and server infrastructure under budget by negotiating contracts and managing virtual environment deployment. Ensured regulatory compliance and data security by establishing infrastructure aligned with tribal government standards. Coordinated com

It is worth mentioning that during this capacity, I administered and supported core hospitality applications, including Delphi, InfoGenesis (POS), LMS, Visual One (PMS with Spa and GolfPro), and DataMagine to ensure stable and efficient property operations. I partnered with non-gaming leadership through structured review meetings to align system performance with evolving business needs and operati

I delivered technical support and system deployment services within a highly regulated enterprise healthcare environment. I supported system imaging, Citrix environments, and Epic applications while ensuring reliable end-user functionality across clinical and administrative teams.
Key Contributions
• Technical Support Delivery: Resolved workstation, printer, and application issues through hands-o

Provided best-in-class technical support and system deployment services within highly regulated enterprise healthcare environment. Supported healthcare systems by working proficiently with system imaging, Citrix environments, and Epic applications.

Weddings, Studio, Portrait, and Product photography for print ads

I delivered technical support and system deployment services within a highly regulated enterprise casino environment. I supported system imaging,
Key Contributions
• Technical Support Delivery: Resolved workstation, printer, and application issues through hands-on troubleshooting and user assistance.
• Deployment Optimization: Redesigned hardware refresh procedures to streamline rollout efficie

• Part of the opening team to help set up the IT department to support the 3 restaurants, hotel, and gift-shop, and gaming floor.
• Part of the Help Desk ticketing system creation team implemented the TrackIt system
I delivered technical support and system deployment services within a highly regulated enterprise casino environment. I supported system imaging,
Key Contributions
• Technical Suppor

• Maintained external website for the casino
• Graphic design and animations for video marquee and internal plasma displays
• Maintenance of networks, servers, and VOD television systems for hotel
• Provided audiovisual services for entertainers including soundboards and lighting
• Trouble-shooting and assistance for end-users and computer issues
• Created the SharePoint 2003 Intranet
• Took the

Operated for lift and assembled parts

Jun 2021

Mar 2016 · Expired Mar 2016

Jun 2015 · Expired Jun 2015

Oct 2015 · Expired Oct 2015

Sep 2015 · Expired Sep 2015

May 2014 · Expired May 2014

May 2014 · Expired May 2014

Graphics and Animation

Jun 2007

Oct 2006

Nov 2005

Jun 2005

Network Administration

Jan 2000