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Tobiloba Ayeni

@tobilobaayeni

Detail-oriented digital marketer with a healthcare background.

Nigeria
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What I'm looking for

I am looking for opportunities that allow me to combine my healthcare expertise with digital marketing to create impactful customer experiences.

I am a detail-oriented and empathetic Digital Marketer with a unique background in nursing and customer relationship management. My experience positions me at the intersection of healthcare and technology, allowing me to develop customer-centric digital solutions that drive operational efficiency and execute omnichannel campaigns.

In my current role as a Social Media Manager at MEDrat, I have successfully developed and executed data-driven content strategies that increased brand visibility by over 60% on platforms like Instagram and LinkedIn. I am passionate about combining clinical insight with marketing strategies to deliver measurable business value, and I continuously strive to enhance customer experiences through real-time engagement and personalized communication.

With a strong foundation in healthcare, I have gained deep insights into patient behavior and needs, which I now apply in my digital marketing roles. My goal is to leverage this unique background to create digital experiences that are meaningful, efficient, and impactful, helping businesses better connect with people and solve real problems.

Experience

Work history, roles, and key accomplishments

KC
Current

Operations & Customer Relations Officer

KLI Marketing Company

Jan 2023 - Present (2 years 8 months)

Handled multichannel customer support and resolved client issues with a 97% satisfaction rating. Built structured customer feedback systems, enhancing client retention by 15%. Used Trello and Google Sheets to track communications and streamline workflows, boosting operational efficiency.

OS

Clinical Nurse / Patient Relations

Osun State College of Nursing Sciences

Jan 2021 - Dec 2023 (2 years 11 months)

Delivered direct patient care and health education with empathy and professionalism. Maintained accurate clinical documentation and facilitated smooth interdisciplinary communication.

Education

Degrees, certifications, and relevant coursework

OS

Osun State College of Nursing Sciences

Registered Nurse (RN) Certification, Nursing

2021 - 2024

Completed the Registered Nurse (RN) Certification program. Graduated in 2024, demonstrating proficiency in nursing practices and patient care.

Tech stack

Software and tools used professionally

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Tobiloba Ayeni - Social Media Manager - MEDrat | Himalayas