Open to opportunities

Tobias Nees

@tobiasnees

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Detail-oriented project coordinator with strong office management skills.

Germany

Message

What I'm looking for

I seek a dynamic role that offers opportunities for growth and collaboration.

I am an experienced Office Administration and Project Coordinator with a proven track record in managing day-to-day operations and ensuring smooth workflows. At Intertek Deutschland, I oversee the calibration of measuring equipment and manage fleet readiness, ensuring timely inspections and maintenance. My role involves coordinating engineers' deployment schedules, which includes booking travel arrangements to facilitate seamless project execution.

Previously, I worked as an Account and Customer Service Manager at Smartbox, where I collaborated with an international team to provide exceptional support for the Swiss market. My ability to communicate fluently in both German and English allowed me to effectively resolve customer inquiries and strengthen partner relationships. I pride myself on my proactive approach to problem-solving and my commitment to delivering results.

Experience

Work history, roles, and key accomplishments

Current

Office Administration & Project Coordinator

Current

Intertek Deutschland

Jun 2023 - Present (2 years)

Managed day-to-day office operations, ensuring smooth workflows and timely task completion. Oversaw calibration of measuring equipment and coordinated engineers' deployment schedules. Handled order processing and prepared monthly forecasts for senior management.

Office Management Project Coordination Scheduling Order Processing Forecasting Customer Service Event Planning Team Collaboration Problem Solving

Account and Customer Service Manager

Smartbox

May 2022 - May 2023 (1 year)

Collaborated with an international team to provide customer support for the Swiss market. Managed inquiries in German and English, aligned strategies with the Key Account Manager, and mediated conflicts between partners and customers.

Customer Support Conflict Resolution Team Collaboration Partnering Problem Solving

Insurance Consultant & Wealth Management

Tecis Finanzdienstleistungen AG

Dec 2020 - Apr 2022 (1 year 4 months)

Oversaw the development of a business unit, generated leads, and advised clients on investment strategies. Developed personalized financial concepts to help clients achieve their financial goals.

Lead Generation Business Development Financial Planning Sales Processes

Teamleader

Roller GmbH und Co.KG

Sep 2019 - Dec 2020 (1 year 3 months)

Planned and executed sales promotions, conducted price negotiations, and trained employees. Managed inventory and analyzed departmental key figures to identify improvement opportunities.

Sales Management Team Leadership Inventory Management Data Analysis

Salesman

Roller GmbH und Co.KG

Aug 2016 - Sep 2019 (3 years 1 month)

Conducted sales consultations, designed customized kitchens, and resolved customer complaints. Ensured customer satisfaction through tailored solutions and timely completion of projects.

Sales Consultant Customer Satisfaction Time Management Custom Solutions