customer service representative
Tobi Aderinboye
@tobiaderinboye
Detail-oriented bank teller and customer service representative focused on accurate transactions and great client service.
What I'm looking for
I’m a detail-oriented, customer-focused banking professional with experience as a Teller / Customer Service Representative at Wema Bank Plc, where I process deposits, withdrawals, and transfers with accuracy, assist customers with product inquiries, and maintain compliant transaction documentation. I also support safety deposit box access and handle high-volume cash while following internal controls and cash management policies.
Before banking, I supervised operations at Zartech Limited, coordinating shifts, coaching staff, enforcing safety regulations, and keeping teams aligned through clear guidance and feedback. I also bring teaching experience from NYSC as a School Teacher and have leadership experience through NYSC roles, plus training on Data Analytics to broaden how I approach problem-solving and operational efficiency.
Experience
Work history, roles, and key accomplishments
Teller / Customer Service Rep
Wema Bank Plc
Sep 2022 - Present (3 years 10 months)
Process customer transactions (deposits, withdrawals, and transfers) with accuracy while maintaining compliance and accurate documentation. Provide customer assistance, support access to safety deposit boxes, and recommend banking products to meet sales targets.
Supervisor
Zartech Limited
Sep 2019 - Aug 2022 (2 years 11 months)
Coordinate day-to-day operations to ensure consistency across shifts and compliance with regulations. Supervise staff, provide feedback and guidance, monitor performance, and address operational issues to achieve organizational goals.
School Teacher (NYSC)
Ferdy Memorial College
Jan 2018 - Jan 2019 (1 year)
Teach Mathematics and Agricultural Science in line with the curriculum by preparing lesson plans and instructional materials. Assess student performance using tests and examinations and provide guidance to support academic progress and personal development.
Financial Secretary
Community Development Service (NYSC)
Serve as Financial Secretary for Community Development Service (NYSC) as part of leadership experience.
Organizing Coordinator
Redeem Church of God Corpers Cross Rivers Education
Serve as Organizing Coordinator for Redeem Church of God Corpers Cross Rivers Education as part of leadership experience.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Bachelor of Science, Animal Breeding and Genetics
2018 -
Grade: Second Class Upper Division (CGPA 4.23)
Earned a B.Sc. in Animal Breeding and Genetics at the Federal University of Agriculture, Abeokuta (Second Class Upper Division, CGPA 4.23).
Availability
Location
Authorized to work in
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