T Johnson

Turned a festival master blueprint into role-based procedures and a resource library. Designed and managed an operations tracker for centralized visibility and led local business outreach for vendor recruitment.

Secured AAA Scholarship approval and built grant infrastructure with 40+ funding prospects. Directed donor outreach and oversaw financial affairs and budget reporting to the Board.

Directed finance operations for a $26M MSP portfolio, reducing overdue receivables by 35% and resolving $800K+ in aged receivables. Led process improvement initiatives as Lean Champion, training 100 colleagues and achieving Bronze Maturity.

Analyzed tuition economics against operating costs and recommended a tuition increase that contributed to first-time profitability following accreditation.

Managed finance operations across VMS platforms, cutting billing and cash application errors by 25% through reconciliation redesign. Partnered with C-suite stakeholders to improve financial controls and piloted HighRadius and Celonis.

Supported finance operations for VMS accounts, focusing on billing, receivables, and reporting. Contributed to process improvements and system implementations.

Reduced billing and payroll errors by 15% through process redesign and supported a new timekeeping system implementation.

Lean Six Sigma Black Belt and Green Belt certifications from Six Sigma Academy Amsterdam.

Change Management Foundations certification from LinkedIn Learning.

Bachelor of Science in Business Management from the University of Phoenix.

Master of Business Administration (MBA) from the University of Phoenix.