Titus mboya
@titusmboya
Proactive Quality Control Analyst with 4+ years improving automotive operations.
KenyaWhat I'm looking for
I am a proactive Quality Control Analyst with over four years' experience in quality assurance, automotive operations, and customer service across on-site and remote environments.
I improved efficiency by implementing robust inspection systems that reduced warranty claims, cut post-repair complaints by 30%, and maintained strong customer satisfaction over 24 months.
I've overseen monthly quality assurance processes for 200+ vehicles, collaborated with cross-functional teams to streamline workflows, and negotiated with vendors to optimize procurement and delivery.
I am seeking to transfer these skills into a remote Quality Assurance or Operations role within a growth-focused organization where I can continue improving processes, reducing costs, and elevating customer experience.
Experience
Work history, roles, and key accomplishments
Quality Control & Graphic Designer
Signs East Africa
Sep 2022 - Present (3 years 4 months)
Oversaw quality control for branding projects and designed promotional graphics while managing procurement and vendor negotiations to deliver on-time event branding and improve client satisfaction.
Quality Control Analyst
Dt. Dobie Ltd
Jun 2018 - Sep 2022 (4 years 3 months)
Implemented a vehicle quality control system that inspected 200+ vehicles monthly, reduced post-repair complaints and warranty claims by 30%, and improved technician performance and turnaround times.
Fleet Assistant Personnel
Dt. Dobie Ltd
May 2015 - May 2018 (3 years)
Maintained fleet records and scheduled maintenance to reduce downtime and operational costs, coordinated vehicle inspections to improve compliance and implemented procurement improvements through vendor negotiations.
Education
Degrees, certifications, and relevant coursework
Thika Technical Training Institute
Diploma in Mechanical Engineering, Mechanical Engineering
Completed a Diploma in Mechanical Engineering with practical training in vehicle maintenance and technical inspection.
MUMount Kenya University
Diploma in Business Management, Business Management
Completed a Diploma in Business Management focusing on core business principles and administrative practices.
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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