Open to opportunities

Olumuyiwa Babatunde

@olumuyiwababatunde

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Dynamic Virtual Assistant & IT Project Coordinator with proven success.

Nigeria

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What I'm looking for

I am looking for a role that values proactive problem-solving and offers opportunities for professional growth in a collaborative environment.

As a dynamic and results-driven Virtual Assistant and IT Project Coordinator, I bring over three years of proven success in delivering seamless administrative support and driving project execution. My expertise lies in enhancing client satisfaction within fast-paced digital environments, where I am renowned for my exceptional organizational skills and tech fluency.

I excel in managing executive calendars, streamlining workflows, and coordinating cross-functional teams using tools like Google Workspace, Trello, and Asana. My proactive problem-solving approach has led to significant improvements in efficiency, including a 30% enhancement in internal workflows and a 25% increase in client engagement through effective business development strategies.

In my recent roles, I have successfully handled multichannel customer inquiries, achieving a 95% customer satisfaction rating, and have contributed to process enhancements that improved delivery timelines by 15%. I am committed to keeping operations on track and ensuring clients are delighted with the support I provide.

Experience

Work history, roles, and key accomplishments

Current

Administrative/Virtual Assistant

Current

365moguls

Jan 2025 - Present (6 months)

Delivered end-to-end administrative support, including scheduling, calendar management, report preparation, and basic bookkeeping, enhancing workflow efficiency and improving internal efficiency by 30%. Drafted emails, memos, and managed client inquiries across phone and email, ensuring clear, professional communication reducing response time by 40%.

Administrative Support Virtual Assistance Calendar Management Data Entry Report Preparation Microsoft Office Suite Google Workspace CRM Platforms Social Media Management

Virtual Assistant

Grayworth Associate

Jan 2023 - Dec 2024 (1 year 11 months)

Handled multichannel customer inquiries, maintaining a 95% customer satisfaction rating. Resolved client issues quickly and professionally, reducing average resolution time by 50%.

Customer Service Customer Feedback Analysis Communication Problem Solving Time Management

IT Project Manager

Stechad Ltd

Jan 2021 - Dec 2023 (2 years 11 months)

Coordinated and collaborated with diverse teams to achieve project objectives, ensuring timely delivery and meeting deadlines. Created and implemented user manuals, training materials, and guides to enhance team productivity, efficiency, and knowledge.

IT Project Management Team Coordination Process Improvement Stakeholder Management

Administrative Assistant

Capfields Ltd

Jan 2019 - Dec 2021 (2 years 11 months)

Supported HR processes including payroll and onboarding, ensuring 100% compliance with internal policies. Created employee handbooks and policies, reducing onboarding questions and HR interventions by 35%.