At Royalton Luxury Resorts, I worked as an Auditor, running daily financial closures and reconciling revenue across the Property Management System and point-of-sale outlets.
I investigated payment, rate, and ledger discrepancies, processed account adjustments, and prepared daily financial and operational reports for management and accounting teams.
Previously, I worked as a Receptionist at Royalton Luxury Resorts, supporting overnight guest services, arrivals, departures, and account settlements. I also coordinated group check-ins and check-outs so guests could reach airport buses on time.
My experience spans front desk operations, guest relations, and financial auditing. I also trained and mentored night receptionists on hotel policies, audit software, and customer service standards.
