Tirthankar Modak
@tirthankarmodak
Business operations and risk investigations professional who handled 64 daily claim cases at Amazon and analyzed DeFi data with Dune SQL.
IndiaWhat I'm looking for
At Amazon Development Centre India, I handled customer claim investigations across the US and Canada marketplaces, working on 64 cases per day. I also carried out transaction-risk, compliance, and fraud-detection processes.
At Datadash FZCO, I used Dune SQL to analyze on-chain data for product, marketing, and leadership decisions. I researched and documented Ethereum protocols, including Uniswap, CoW Swap, OKX, and 1inch.
I also coordinated product research and operational workflows, created data-backed content, and supported Discord community channels and customer queries. I currently run a small business and take on freelance projects part-time while seeking a full-time remote role.
Experience
Work history, roles, and key accomplishments
Freelancer & Independent Business Owner
Self Employed
Jan 2025 - Present (1 year 10 months)
Run a small business and take on freelance projects alongside a part-time schedule; now seeking a full-time remote role.
Software Consultant / SQL Data Analyst
Datadash FZCO
Aug 2023 - Dec 2025 (2 years 4 months)
Performed data analysis using Dune SQL to turn on-chain data into insights for product, marketing and leadership decisions. Researched and documented Web3 protocols on the Ethereum chain, including Uniswap, CoW Swap, OKX and 1inch, producing structured product-research write-ups.
Managed customer claim investigations across the US and Canada marketplaces, handling 64 cases per day with strong accuracy and productivity. Executed transaction-risk, compliance and fraud-detection processes while maintaining high quality and customer trust.
Education
Degrees, certifications, and relevant coursework
University of Kalyani
Bachelor of Arts (Honours), English
Bachelor of Arts (Honours) in English from the University of Kalyani, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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