Tirna Lahiri
@tirnalahiri
Results-driven HR Executive specializing in employee relations, conflict resolution, and data-driven retention.
IndiaWhat I'm looking for
I’m a results-driven HR Executive with hands-on experience in Business HR and Employee Relations, focused on workplace engagement, policy implementation, and leadership communication across diverse accounts. I’m skilled at conflict resolution, grievance handling, employee retention initiatives, and performance management, with a proven 85% resolution rate and experience handling over 150 employee cases.
In my current role as HR & HR Executive - Business HR (2025 - Present) at Globiva, I manage end-to-end HR operations for 350+ employees across client accounts, addressing grievances through daily one-on-one connects (15–20 per day) and ensuring 100% compliance with company policies. I use HRMS tools like Keka and ZingHR, monitor monthly EWS dashboards, and support retention initiatives through Early Warning Systems, employee connect programs, root-cause analysis of attrition, and structured engagement like EWS reporting, internal job postings, and skip-level sessions.
Experience
Work history, roles, and key accomplishments
HR Executive - Business HR
Globiva
Jan 2025 - Present (1 year 5 months)
Manage end-to-end HR operations for 350+ employees across multiple client accounts (HDFC Life, Zivame, CRED), conducting 15–20 daily one-on-ones to address grievances and support development. Ensure 100% compliance, run EWS dashboards and retention initiatives, and facilitate skip-level and quarterly leadership interactions to improve engagement.
HR Executive - Employee Relations
Maxicus
Jan 2024 - Jan 2025 (1 year)
Resolved 50+ employee grievances and workplace disputes through informal mediation and formal investigations, ensuring timely closure in line with policy. Supported engagement through monthly surveys and 100+ annual 1:1 connects, and handled 20+ disciplinary actions/PIPs/exits with complete documentation and due process.
HR Executive - HR Operations
Ecotence Technology Private Limited
Jan 2023 - Jan 2024 (1 year)
Managed end-to-end recruitment for 50+ roles annually, including job description drafting, resume screening, interviewing, and candidate selection, and negotiated compensation using market benchmarks. Led onboarding for 100+ new hires, ran HR operations/compliance audits with process improvements, and conducted exit interviews to identify retention gaps.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Bachelor of Arts, Journalism and Mass Communication
2018 - 2022
Completed a B.A. in Journalism and Mass Communication at the University of Calcutta from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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