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Tinah Ngina

@tinahngina

Administration and secretarial professional delivering executive support and smooth office operations.

Kenya
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What I'm looking for

I’m seeking a secretarial position where I can use my executive support, office management, and customer service expertise to keep calendars, meetings, records, and office operations running smoothly while maintaining a professional first impression.

I am an administration professional excelling in coordinating administrative functions and running end-to-end executive support in office setups. I blend into any environment and focus on ensuring the smooth running of office operations.

In my secretarial role, I manage calendars, schedule appointments, and handle travel arrangements for senior leadership. I also act as a first point of contact by answering phones, taking messages, responding to emails, and drafting and sending official correspondence.

I strengthen day-to-day office efficiency through office management, meeting support, and accurate record keeping. I coordinate meetings (booking conference rooms, sending invitations, and preparing agendas/materials) while taking minutes and ensuring agreed action points are followed up.

Earlier, as a Dental Assistant and Secretary, I supported patient care by greeting and escorting patients, maintaining infection control protocols, and scheduling appointments and records. I now seek a secretarial position where I can use my administrative support, planning, organizational, and time management skills to keep operations running seamlessly.

Experience

Work history, roles, and key accomplishments

ND
Current

Secretary

Nyali Dental

Feb 2019 - Present (7 years 4 months)

Provided secretarial and executive support by managing calendars and appointments, handling phone and email correspondence, and coordinating travel and meetings. Maintained organized documents and filing systems while managing office supplies and ensuring the workspace and equipment were in proper working order.

EC

Dental Assistant & Secretary

Empire Dental Clinic

Feb 2017 - Dec 2018 (1 year 10 months)

Served as a dental assistant and secretary by preparing treatment rooms, greeting and assisting patients, and scheduling appointments while maintaining patient records and treatment notes. Supported billing and insurance processing and followed infection control procedures while managing dental supplies and equipment inventory.

Education

Degrees, certifications, and relevant coursework

KM

Kenya Institute of Management

Diploma, Human Resource Management

Earned a Diploma in Human Resource Management from the Kenya Institute of Management in 2022.

AS

AIC Sombe Girls Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Completed the Kenya Certificate of Secondary Education at AIC Sombe Girls Secondary School.

Tech stack

Software and tools used professionally

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