Timothy Osiako
@timothyosiako
Relationship officer and IT specialist driving digital transformation and financial performance.
KenyaWhat I'm looking for
I am a finance, banking, and IT professional with over 5 years of experience in credit recovery, savings mobilization, client relationship management, and digital transformation. I have a track record of reducing loan delinquency by 20%, increasing customer deposits by 15%, and leading digital banking adoption to 95% efficiency.
I combine financial data management, regulatory compliance, and risk assessment expertise with technical skills in IT systems, cybersecurity, and cloud technologies to optimize operations and improve customer engagement. I deliver measurable results in repayment improvement, deposit growth, process digitization, and data security while training teams and maintaining regulatory adherence.
Experience
Work history, roles, and key accomplishments
Relationship Officer
Trans National Times DT Sacco
Oct 2024 - Present (1 year 5 months)
Implemented credit recovery strategies that improved repayment rates by 20% in six months and reduced non-performing loans by 12% year-over-year while increasing customer deposits by 15%.
Digitizing Officer
Trans National Times DT Sacco
Jul 2024 - Oct 2024 (3 months)
Led digitization of customer files, digitizing 3,000+ files to reduce loan processing time by 30% and achieve 95% digital adoption for EDMS transition.
Digitizing Clerk
Trans National Times DT Sacco
Jun 2022 - Feb 2023 (8 months)
Archived 5,000+ client files and supplied structured digital loan documents, improving document retrieval by 40% and cutting appraisal delays by 20%.
Data Manager
Monetta Credit Ltd.
Sep 2020 - May 2022 (1 year 8 months)
Managed financial databases and credit appraisal processes with 97% accuracy, introduced data security protocols ensuring CBK compliance and improved loan approval speed by 25%.
ICT Attachee
Moi Teaching and Referral Hospital
Jan 2018 - Apr 2018 (3 months)
Installed and maintained computer systems and configured LAN/WAN networks, performing ICT equipment verification and routine maintenance to support hospital operations.
Data Entry Clerk
Eddlequeen Holdings Ltd.
Apr 2024 - Present (1 year 11 months)
Processed and validated financial data with 99% accuracy, supported reconciliations that reduced errors by 15%, and accelerated report turnaround by 25% for management decision-making.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Diploma in Business Information Technology, Business Information Technology
2015 - 2017
Completed a Diploma in Business Information Technology focusing on business IT applications and systems integration.
Mount Kenya University
Certificate in Information Technology, Information Technology
2015 - 2015
Completed a Certificate in Information Technology covering foundational IT concepts and practical skills.
Vestech Systems and Solutions
Certificate in ICT, Information and Communication Technology
2014 - 2014
Completed a Certificate in ICT delivering hands-on training in ICT hardware and basic networking.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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