Tim Larsen
@timlarsen
Accomplished Technology Services Manager with expertise in IT service management.
What I'm looking for
I am an accomplished Technology Services Manager with over 12 years of progressive experience in IT service management, systems engineering, and infrastructure optimization. My career has been marked by a proven success in leading cross-functional technical teams and implementing ITIL-based processes that enhance service quality and efficiency. I am known for my collaborative leadership style and strong technical acumen, which have allowed me to drive significant improvements in incident resolution times and overall customer satisfaction.
At Oracle, I lead and mentor a team of over 15 IT professionals, focusing on the migration of critical infrastructure to cloud-based solutions such as AWS and Azure. This transition has not only improved scalability and reliability but also optimized costs. I am committed to ensuring robust cybersecurity measures and compliance, safeguarding sensitive company data while fostering a culture of continuous improvement. My experience also includes managing vendor relationships and contracts, ensuring optimal value and performance in technology services.
Experience
Work history, roles, and key accomplishments
Lead and mentor a team of 15+ IT professionals, including system administrators, network engineers, and support specialists, fostering a collaborative and high-performance culture
Systems Engineer
Taleo
Jun 2013 - May 2018 (4 years 11 months)
Provided systems engineering support for enterprise-level talent management software, ensuring high availability and performance across global data centers
Education
Degrees, certifications, and relevant coursework
California State University, Chico
Bachelor of Science, Management Information Systems
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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