tim harmon

I’m a technical product leader focused on digital and AI strategy, with ten-plus years solving complex digital problems at Fortune 500 scale. I thrive working across large, dispersed organizations—aligning stakeholders, clarifying information architecture, and turning ambiguity into stable, efficient, user-friendly experiences.

At Thermo Fisher Scientific, I’ve led end-to-end product lifecycles for B2C digital experiences serving 200K+ items, using scaled rollouts and side-by-side performance analysis to validate KPI growth while reducing development overhead by 50%. I’ve also evolved a multi-modal, agentic AI assistant that reduces customer cognitive load for complicated scientific products—showing immediate uptake and tracking at an 80% successful answer rate.

My work balances logic and creativity, from information architecture and platform orchestration to customer testing, migrations, and integrations. I’ve delivered incremental revenue outcomes (including $5M in annual incremental revenue) and helped take ecommerce platforms to $9.6B revenue and 75M visits in 2025, while leading remote global multidisciplinary teams through agile/SAFE-style incremental delivery and hypothesis validation.