Tilen Caf
@tilencaf
I'm a media communications engineer supporting users and resolving browser-extension technical issues.
SloveniaWhat I'm looking for
I've provided real-time English-language user support at Blocksi, helping users use a Chrome browser extension and resolve technical issues.
I communicate clearly with users, identify problems, and help troubleshoot them through a computer-based support environment.
My background combines media communications and computing, including HTML, CSS, Windows, Microsoft Office, and basic Linux knowledge.
I'm ready to keep learning and adapt to different work tasks while building on my user support and technical skills.
Experience
Work history, roles, and key accomplishments
User Support Specialist
Blocksi
Sep 2025 - Jun 2026 (9 months)
Provided real-time user support in English via computer, assisting users with the Chrome browser extension. Identified and resolved user and technical issues, and communicated with users to troubleshoot problems.
Cinema Receptionist
Cineplexx
Jan 2019 - Dec 2021 (2 years 11 months)
Checked and tore tickets, maintained cleanliness of cinema halls and other areas, and projected films.
Computer Intern
Osnovna šola Voličina
Nov 2017 - Dec 2017 (1 month)
Assisted with computer maintenance, equipment upkeep, website editing, and design and editing of the school newspaper.
Education
Degrees, certifications, and relevant coursework
University of Maribor
Master of Engineering, Media Communications
2023 -
Master's degree in Media Communications from the University of Maribor, expected to complete in June 2026.
University of Maribor
Bachelor of Engineering, Media Communications
2019 - 2023
Bachelor's degree in Media Communications from the University of Maribor, completed in September 2023.
SERŠ Maribor
Computer Technician, Computer Technology
Completed secondary education in computer technology at SERŠ Maribor in 2015.
Availability
Location
SloveniaAuthorized to work in
Salary expectations
Job categories
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