Tiisetso Chikwakwa

I am a Business Management graduate with hands-on retail and customer-service experience gained at Shoprite, where I served as a General Assistant and supported money market account services. I bring practical skills in customer onboarding, account support, and point-of-sale operations.

My training includes Business Management and Digital Marketing certifications, and I have completed a Wells Fargo Bank Teller job simulation, which strengthened my cash-handling and compliance awareness. I have experience in sales promotion, account maintenance, and creating educational resources for customers.

I am proficient in Microsoft Office (Excel, Word, OneNote, PowerPoint), data entry and management, digital marketing, and financial accounting basics. Colleagues describe me as adaptable, organized, and focused on delivering excellent customer experiences.

I am seeking a role where I can apply my analytical, communication, and problem-solving skills to contribute to business growth, support customers effectively, and continue developing professionally in finance, retail, or operations roles.