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Dino CISNEROS

@dinocisneros

I manage high-volume SaaS billing, accounts receivable, collections, and cash application operations.

United States
Message

What I'm looking for

I'm looking to apply my SaaS billing, accounts receivable, collections, and cash application experience to improve processes, resolve complex billing issues, and support accurate, scalable financial operations.

I've managed invoicing for 250–300 SaaS subscription and hardware sales orders monthly, including multi-year contracts, while validating MSA terms, customer POs, payment schedules, and billing accuracy. My work spans billing waterfalls, quarter-end unbilled analysis, credit memo adjustments, audit documentation, and complex cross-functional billing escalations.

Across Miro, E2open, Forcepoint, Spredfast, and Epicor, I've led AR and collections teams, improved processes, supported integrations and audits, and managed cash application at scale. At Epicor, I helped lead a team posting 10,000+ payments monthly and reduced unapplied cash to under $1 million in FY2014.

Experience

Work history, roles, and key accomplishments

Confidential Company logoCC
Current

AR Billing Specialist

Dec 2023 - Present (2 years 8 months)

Manage invoicing for 250–300 SaaS subscription and hardware sales orders per month, including multi-year contracts.
Maintain high billing accuracy across high-volume invoicing activity within multi-year contract structures.
Configure new customers in ERP based on MSA terms, validating billing frequency, contract dates, and payment schedules.
Maintain billing waterfall to track multi-year contract

Mindlance logoMI

Consultant

Nov 2022 - Dec 2023 (1 year 1 month)

Provided strategic consulting services to clients, offering expertise in accounts
receivables.
• Collaborate with client’s customers to assess challenges or needs for past due invoices. • Assist
clients in process improvements, streamlining workflows, and optimizing efficiencies in AR process.
• Deliver accurate cash application posting through extensive cash application
background.
• Cultivated s

Miro logoMI

Collections Team Lead

Jun 2021 - Nov 2022 (1 year 5 months)

Led the collections team, managing collections activities and ensuring timely recovery of accounts receivable. Coordinated with cross-functional teams to resolve issues.

Miro logoMI

AR Team Lead

Jun 2021 - Nov 2022 (1 year 5 months)

Led the accounts receivable team, overseeing invoicing and collections processes. Managed team performance and ensured accurate cash application.

E2open logoEO

Senior AR Analyst

Jul 2019 - Jun 2021 (1 year 11 months)

Responsible for managing aspects of customer invoicing and collections performed by the Shared Service Center, while also assisting during peak. Day-to-day responsibilities include communication with the company’s sales representatives, customers, professional service providers and sales order administrators in order to answer any billing and collection inquiries in a timely fashion. Provides time

Forcepoint logoFO

Accounts Receivable Supervisor

Nov 2018 - Jul 2019 (8 months)

Responsible for all aspects of credit management and collections. Engaged, managed, and worked to improve the activities of the credit department; determined what new customer accounts will be established by reviewing and researching credit payment history.
• Responsible for the overall management of the Credit and Collections department including the management of the Accounts Receivable Speciali

Spredfast logoSP

Collections Analyst

May 2015 - Nov 2018 (3 years 6 months)

Responsible for all aspects of collections and accounts receivable. The focus of this role is to handle aged receivables by taking ownership of customer accounts receivable and working to develop increased efficiency in the collections process.
•Planned, analyzed, and collected on past due accounts, assuming responsibility for daily correspondence with customer accounts
•Communicated frequently wi

Epicor Software Corp logoEC

Senior Cash Applications Specialist

Jul 2012 - Mar 2015 (2 years 8 months)

Verified and posted accounts receivable transactions to customer accounts, journals, ledgers, and other records within a timely matter. Followed established procedures for processing receipts, checks, credit card payments, bank deposits and ACH transactions.
Accomplishments include:
•Managed a team responsible for accurately posting 10,000+ payments monthly.
•Oversaw the transition of a cash team

Starbucks logoST

Customer Service and Account Representative

Jan 2011 - Jul 2012 (1 year 6 months)

Served as first point of contact for Licensed Stores. Contributes to Starbucks success by responding to customer general questions concerning orders, promotions, as well as solutions to problems that may arise during deliveries. Manages initial store orders process supporting the field from inception to delivery. Works with distribution centers and transportation carriers to assure fulfillment and

Education

Degrees, certifications, and relevant coursework

Dino hasn't added their education

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Tech stack

Software and tools used professionally

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