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Tiffany LangenbacherTL
Open to opportunities

Tiffany Langenbacher

@tiffanylangenbacher

I build luxury retail brands and omnichannel experiences that connect creative execution to commercial growth.

United States
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What I'm looking for

I'm looking to lead luxury retail, brand acceleration, product, or omnichannel strategy work that connects customer experience, creative expression, and commercial performance.

At Mercury Group, I built MVST’s luxury retail experience from the ground up and led product, sourcing, operations, and go-to-market strategy. Across TSUM, DLT, and ecommerce, I connected brand expression, customer experience, and commercial performance.

I’ve led large-scale visual merchandising and omnichannel initiatives for Barneys New York, Loro Piana, and Hermès, delivering sales growth, stronger conversion, and customer journeys across physical and digital retail. I also advise luxury and premium clients through OXER Design.

Experience

Work history, roles, and key accomplishments

MG

Director, Image - Online & Offline

Mercury Group

Jan 2024 - Dec 2026 (2 years 11 months)

Owned brand expression across physical and digital touchpoints, connecting creative, marketing, ecommerce and store operations around common customer experience and performance standards. Reworked ecommerce creative workflows and KPI frameworks across styling, production and post-production.

MG

Head of Product & Creative Development

Mercury Group

Jan 2019 - Dec 2026 (7 years 11 months)

Designed and launched a comprehensive luxury retail experience to build private-label brand MVST from the ground up, leading product, production, organization, operations, international supply chain and go-to-market strategy. Directed product from concept through commercialization across design, materials, sampling, costing and quality execution.

Barneys New York logoBY

Senior Director, Visual Merchandising

Barneys New York

Jan 2017 - Dec 2019 (2 years 11 months)

Led creative and commercial execution across 19 locations during a major period of brand repositioning, spanning windows, product merchandising, pop-ups, events and customer experience. Partnered across merchandising, CRM, loyalty, store teams and key brand partners to connect assortment, inventory and customer insight with floor strategy.

Loro Piana logoLP

East Coast Visual Merchandising Manager

Loro Piana

Jan 2014 - Dec 2017 (3 years 11 months)

Led flagship retail presentation and customer experience across the East Coast, translating global direction into locally relevant commercial environments. Supported Washington, D.C. and Miami openings and was selected by executive management to work with Milan headquarters on global window and interior campaign tools.

Education

Degrees, certifications, and relevant coursework

PS

Parsons School of Design, The New School

Guest Lecturer, Luxury Retail Strategy

Guest lecture on luxury retail strategy and experiential merchandising.

Boston University logoBU

Boston University

Bachelor of Science, Journalism

2006 - 2010

Bachelor of Science in Journalism with a minor in Art History.

IM

Istituto Marangoni Miami

Guest Lecturer, Visual Merchandising

Guest lecture on visual merchandising as a cross-functional business discipline, including the concept of 'Perspective Fluency.'

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