Tierra Tabron
@tierratabron1
Adaptable IT technician and retail manager with hands-on technical and leadership experience.
What I'm looking for
I am an adaptable IT technician and hands-on professional with military and civilian experience supporting users, troubleshooting systems, and managing operational tasks. I have worked in IT helpdesk roles, industrial assembly, retail management, and multimedia production, bringing a practical, can-do approach to every assignment.
In the Army and Army Reserve I served as an Information Technician and Multimedia Illustrator, troubleshooting computers and printers, managing user accounts and permissions, and creating graphics, signage, and accountability documentation. In civilian roles I supported end-users on ServiceNow, performed system maintenance and backups, and learned manufacturing processes on the Hyundai MetaPlant.
I lead and follow as needed, learn quickly, and deliver work on time. My strengths include technical troubleshooting, customer-facing support, inventory and shipment handling, graphic design using Adobe Illustrator, and effective communication in team environments.
Experience
Work history, roles, and key accomplishments
Information Technician
Army Reserve
Nov 2023 - Present (1 year 11 months)
Provided IT support for military users including troubleshooting computers and printers, managing user accounts and permissions, and completing mission-focused technical tasks.
Team Member
Hyundai Motor Group Metaplant
Oct 2024 - Apr 2025 (6 months)
Assembled electric vehicles using a variety of power tools, adapted to new production processes daily, and maintained high motivation and quality on the line.
IT HelpDesk Technician
Walter Reed National Military Medical Center
Jan 2023 - Apr 2023 (3 months)
Provided end-user technical support, troubleshot computers and peripherals, performed system maintenance and backups, and resolved tickets via ServiceNow.
Multimedia Illustrator
United States Army
Aug 2018 - Aug 2022 (4 years)
Designed signs, logos, clothing, and leaflets, maintained accountability records in Excel for soldiers, and supported unit multimedia and administrative tasks.
Retail Store Manager
Cato, Inc.
Nov 2015 - Aug 2018 (2 years 9 months)
Managed store operations including receiving and logging heavy shipments, inventory accountability, and timely merchandising to meet store standards.
Education
Degrees, certifications, and relevant coursework
Vidalia Comprehensive High School
High School Diploma, High School
Completed secondary education at Vidalia Comprehensive High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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