Ticarau Adina Ioana
@ticarauadinaioana
I lead retail operations and train teams to deliver strong customer service and efficient store performance.
SpainWhat I'm looking for
I've managed daily retail operations at HAI ACASA LTD, overseeing suppliers, inventory, sales reporting, pricing, staffing coverage, and customer service.
At Ocado CFC4 Erith, I led 20 trainers and onboarded more than 1,000 employees, coordinating operational training, attendance documentation, and performance reporting to HR. I was also recognized among the Top 3 Employees while supporting order processing, quality assurance, and inventory operations.
Across management roles in Spain and the United Kingdom, I've led teams, recruited and trained staff, managed schedules and stock, and maintained high operational standards.
Experience
Work history, roles, and key accomplishments
Shop Manager
HAI ACASA LTD
May 2021 - Jun 2025 (4 years 1 month)
Managed daily store operations, supplier relationships, inventory control, sales reporting, customer service, pricing verification and staff coverage while maintaining high operational standards.
Led and coordinated 20 trainers, delivered onboarding and operational training, reported performance to HR, managed attendance documentation and successfully trained more than 1,000 employees.
Handled order processing, inventory management, quality assurance and operational support. Recognized among the Top 3 Employees.
Shop Manager
IDEAL Boutique
Jan 2013 - Jan 2016 (3 years)
Managed a team of 9 employees, recruitment, training, scheduling, customer service and stock management.
Assistant Shop Manager
DOMO Retail
Jan 2009 - Jan 2011 (2 years)
Handled department reporting, customer follow-up, sales monitoring and achievement of performance targets.
Sales Associate
MARINOS SA
Jan 2004 - Jan 2006 (2 years)
Provided customer service, processed sales transactions, presented products and supported customers.
Education
Degrees, certifications, and relevant coursework
Ion Barbu College
Graduation Diploma
Graduated with a diploma in 2003.
UK College of Business and Computing
Business and Management
Completed two years of a Business and Management programme.
Arden University
Business, Management and Marketing
Completed two years of a Business, Management and Marketing programme.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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