Morgan Butler

Maintain medication storage, inventory, and documentation; initiate prior authorizations and coordinate with providers and pharmacies to ensure timely patient medication delivery.

Managed 100+ incoming calls daily, entered electronic prescriptions in EPIC, and coordinated communication among patients, providers, and regulatory agencies to facilitate care and services.

Prepared and packaged investigational pharmaceutical products per study protocols, maintained GCP compliance, and managed medication inventory and safety standards.

Coordinated resolution of pharmacy benefit and claims issues, processed non-formulary and prior authorization requests, and conducted outbound member notifications within regulatory timeframes.

Led bedside pharmacy technician activities including medication preparation, inventory management, sterile preparation, and supporting robotic dispensing systems to ensure accurate medication delivery.

Filled and labeled prescriptions, maintained drug storage and inventory, processed insurance claims, and supported customer inquiries to ensure accurate and timely pharmacy services.

Completed Certified Pharmacy Technician training at Caroline Center in Baltimore, MD, in April 2019.

Obtained PTCB certification as a Certified Pharmacy Technician in Baltimore, MD in May 2019.

Earned high school diploma from Vivien T. Thomas Medical Arts Academy in Baltimore, MD in June 2012.