Tiago Mak Mestre
@tiagomakmestre
I lead live event operations, venue partnerships, and commercial growth across multi-site hospitality venues.
United KingdomWhat I'm looking for
At BHLive, I lead event planning and delivery across multiple venues, managing brand partnerships, suppliers, sponsors, and internal teams from concept through live operation and review.
I use audience insight, market research, attendance, revenue, and customer feedback to strengthen event offers, increase venue visibility, and support commercial decisions. I also led the company-wide rollout of an EPOS system to improve reporting and operational consistency across sites.
Previously, I relaunched the Mountbatten Centre hospitality and events offer through competitor review and pricing strategy, increasing combined venue turnover from £260,000 to £680,000 in under a year. Across three venues, I balanced service standards, team leadership, and commercial control while maintaining revenue during refurbishment through a temporary hospitality offer.
My events background began with tourism promotion, stakeholder communications, PR support, press coordination, and large-scale event delivery in Portugal. I believe in empowering diverse stakeholders to create meaningful growth and shared outcomes.
Experience
Work history, roles, and key accomplishments
Events Manager
BHLive
Jan 2018 - Present (8 years 8 months)
Managed external brand partnerships and led event planning and delivery across multiple venues. Oversaw supplier relationships, promotional activity, and health and safety compliance.
F&B Manager, Events & Hospitality
BHLive
Jan 2016 - Dec 2018 (2 years 11 months)
Led the relaunch of hospitality and events offer at the Mountbatten Centre, increasing combined venue turnover from £260,000 to £680,000 in under a year. Managed operations across three venues and held responsibility as Designated Premises Supervisor.
Hospitality Manager
BHLive
Jan 2012 - Dec 2016 (4 years 11 months)
Managed day-to-day hospitality operations with a focus on service standards and customer experience. Introduced performance tracking tools and supported marketing and events teams.
Events Coordinator
Algarve Tourism Board
Jan 2007 - Dec 2010 (3 years 11 months)
Coordinated tourism promotion and supported stakeholder communications for large-scale events. Built early experience in event logistics, PR support, and press coordination.
Education
Degrees, certifications, and relevant coursework
Cybersecurity Course, Cybersecurity
Currently finishing a Cybersecurity course on Google's Coursera.
Anthropic
AI Course, Artificial Intelligence
Currently undergoing AI courses on Anthropic.
Bournemouth University
MSc, Management with Marketing
2010 - 2011
Grade: Merit
Completed an MSc in Management with Marketing, achieving a Merit grade.
Portuguese Catholic University
Bachelor's Degree, Media Studies
2006 - 2009
Earned a Bachelor's Degree in Media Studies.
ILM
ILM Level 5, Management
Completed the ILM Level 5 Management Course.
IOSH
IOSH Managing Safely, Health and Safety
Completed the IOSH Managing Safely course.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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