Open to opportunities

Thuy-Tien Nguyen

@thuy-tiennguyen

Message

UX designer and marketer crafting user-centered experiences and ethical AI-driven communication.

United States

Message

What I'm looking for

I’m looking for a UX role where I can combine research, design thinking, and ethical product messaging—collaborating cross-functionally to improve onboarding, accessibility, and user trust while supporting practical growth goals.

I’m a UX Design & Marketing Intern who blends user-centered research with growth-minded messaging. I’ve conducted UX audits to improve onboarding clarity, usability, and trust—especially in AI-supported contexts.

At Bliss Therapy AI, I developed and presented an AI communication framework clarifying the scope and limitations of AI-supported therapy. I also audited Instagram presence and proposed a culturally resonant content and engagement strategy targeting Gen Z and Millennial audiences.

I care about accessibility and real-world usability. Through UX testing and regression work at the University of Washington Applied Physics Lab, I identified issues and enhanced internal tools by applying WCAG standards.

Beyond design, I’ve built strong patient-centered experience as an Individual Provider. I manage safety and documentation with cross-functional collaboration, which shapes how I think about empathy, clarity, and continuity in product experiences.

Experience

Work history, roles, and key accomplishments

Current

Individual Provider

Current

Consumer Direct Care Network WA

Jan 2019 - Present (7 years 6 months)

Provided compassionate, personalized care while managing client safety and health needs. Collaborated with healthcare teams on tailored care plans, documented care activities and observations, and adapted to real-time challenges to improve care efficiency and satisfaction.

Client Care Patient Safety Care Plan Development Health Observations Efficiency Improvement Health Observation

UX Design & Marketing Intern

Bliss Therapy AI

Jan 2026 - Mar 2026 (2 months)

Conducted UX audits of the Bliss mobile app and website, delivering design and messaging recommendations to improve onboarding clarity and AI transparency. Developed an AI communication framework and proposed an Instagram content and engagement strategy aligned with Gen Z and Millennial audiences.

UX Research Design And Messaging Recommendations Communication Framework Content Strategy Growth Marketing Cross Functional Collaboration

Marketing & Research Intern

Fashion For Conservation

Sep 2020 - Jan 2021 (4 months)

Developed an influencer-focused social media strategy that boosted engagement by 70% and designed branded content for a 9K+ follower audience. Launched the “Conservation Heroes” campaign and compiled market trend insights to support data-driven content and brand strategy decisions.

Influencer Marketing Social Media Strategy Brand Content Campaign Management Community Outreach Market Research Trend Analysis Data Driven Strategy KPI Analysis

Content QA Analyst (Beta Tester)

Summer Search

Jun 2020 - Aug 2020 (2 months)

Performed QA testing on web prototypes to identify critical UX pain points and support design improvements. Conducted usability testing and interviews and delivered research reports with actionable findings for iterative, user-centered design enhancements.

QA Testing Web Testing UX Pain Point Identification Usability Testing User Interviews Reporting User Centered Design

Web Application Assistant

University of Washington – Applied Physics Lab

Oct 2019 - Dec 2019 (2 months)

Conducted usability and regression testing, identifying 25+ bugs and enhancement opportunities to improve user experience. Improved accessibility of internal tools by applying WCAG standards and supported product updates to streamline purchasing system functionality.

Usability Testing Regression Testing Accessibility Compliance User Experience