Open to opportunities

Thomas Summers

@thomassummers

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Experienced customer-facing manager and photographer skilled in operations, marketing, and team leadership.

United Kingdom

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What I'm looking for

I'm seeking a hospitality or operations role where I can lead teams, manage events, improve guest experience, and contribute to marketing and content — within a collaborative, growth-focused company that values continuous learning.

I am a versatile hospitality and customer-facing professional with over 10 years' experience across hospitality, sales, administration and creative marketing.

As a freelance photographer I produce engaging visual content for automotive, food, hospitality and lifestyle clients, collaborate with clients to realise their briefs, and apply diverse editing techniques to ensure high-quality results.

In management roles I have driven measurable improvements—raising TripAdvisor and Google ratings, cutting costs through supplier sourcing and rota optimisation, training teams, and increasing meeting room revenue by 45% through bookings and space management.

I bring strong communication, project coordination and content-creation skills, international management and volunteer experience, and a commitment to continuous improvement, team development and delivering memorable customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Animal Rescue Volunteer

Current

Sangkhlaburi Animal Sanctuary

Jul 2025 - Present (2 months)

Assisted with animal care, rescue operations and habitat maintenance at Sangkhlaburi Animal Sanctuary, supporting daily routines and improving animal welfare. Contributed to shelter upkeep and volunteer coordination to sustain rescue activities.

Animal Care Habitat Maintenance Volunteer coordination Basic Animal First Aid Facility Maintenance

Current

Freelance Photographer

Current

Independent

Jan 2023 - Present (2 years 8 months)

Produce engaging visual content for cars, food, bars, restaurants and lifestyle clients, improving social media presence and attracting new customers by delivering high-quality, brief-aligned imagery. Collaborate with clients on creative direction and apply advanced editing to ensure images meet campaign criteria.

Photography Photo Editing Content Creation Customer Collaboration Social Media Management Event Photography

Interim Manager

The Fort Hostel & Wellness Retreat

Nov 2023 - Mar 2024 (4 months)

Led day-to-day operations and staff at The Fort Hostel & Wellness Retreat during an interim period, maintaining service levels and guest experience while overseeing bookings and events. Ensured operational continuity and coordinated front-of-house activities to support smooth guest stays.

Operations Management Staff Training Event Coordination Inventory Control Vendor Relations