Thomas Smith

I am a Human Resources Generalist with extensive experience supporting full-cycle recruiting, onboarding, employee relations, and HR operations for large public-sector organizations.

At NYC School Support Services I manage applicant screening, interviewing, background checks, onboarding documentation, HRIS updates, and status changes while maintaining confidentiality and accuracy.

I handle leave administration including Workers' Compensation, Disability, FMLA, and Paid Family Leave, process unemployment claims, and support payroll coordination to resolve issues promptly.

I train new hires on HR systems and processes, streamline procedures to support organizational goals, and provide day-to-day guidance to applicants, employees, and managers with strong communication and problem-solving skills.