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T HillTH
Looking for a job

T Hill

@thill

Project and program management professional at FedEx Office, managing customer projects from intake through production, shipping, and delivery.

United States
Message

What I'm looking for

I’m looking for corporate opportunities in travel and hospitality, with particular interest in program management, business operations, strategic initiatives, and experience-focused organizations.

At FedEx Office, I manage customer print, production, shipping, and business-service projects from intake through completion, translating customer needs into production requirements and tracking timelines and quality.

At Ornsby Dozier LLP, I grew from supporting legal matters into managing daily business operations. I led the firm’s move to Gusto, built operating processes and KPI reporting, and developed the wind-down plan when the firm decided to close.

At AARP, I coordinated research and evaluation projects from design through analysis and reporting, using SPSS, Excel, and Qualtrics to turn findings into useful information for decision-makers. I’m now bringing my experience toward corporate opportunities in travel and hospitality, especially program management, business operations, and strategic initiatives.

Experience

Work history, roles, and key accomplishments

OL

Business Operations Manager

Ornsby Dozier LLP

Oct 2023 - Jan 2026 (2 years 3 months)

Managed systems and processes behind the firm's daily operations, partnering with leadership across HR, finance, technology, vendors, compliance, and business administration. Led transitions to Gusto and a new accounting partner, built SOPs, KPIs, and operational reporting, and organized leadership meetings and firm retreats.

NE

Senior Project Coordinator

North American Electric Reliability Corporation, E-ISAC

May 2021 - Dec 2021 (7 months)

Coordinated GridEx, a large-scale North American grid-security exercise, keeping project activities, deliverables, and stakeholder follow-up aligned with schedules and program requirements. Tracked risks, issues, milestones, and budget information, and turned project activity into executive briefs and status reports.

Campaign for Tobacco-Free Kids logoCK

Executive Assistant

Campaign for Tobacco-Free Kids

Dec 2016 - Aug 2019 (2 years 8 months)

Supported international public-health and advocacy programs across 15-20 countries, keeping stakeholders connected to program information and progress. Monitored grant and contract milestones, budgets, and reporting obligations, and coordinated donor reporting to major philanthropic partners.

Education

Degrees, certifications, and relevant coursework

University of Miami logoUM

University of Miami

Master of Business Administration, Strategy & Operations

MBA with a focus on Strategy & Operations, including coursework in business strategies, leading change, leading teams, and competitive advantage through operations.

University of Miami logoUM

University of Miami

Master of Arts, Human Rights & Nonprofit Management

Master of Arts in International Administration with a focus on Human Rights & Nonprofit Management.

West Virginia University logoWU

West Virginia University

Bachelor of Arts, International Relations

Bachelor of Arts in International Relations with a focus on Diplomacy & International Security.

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