
T Hill
@thill
Project and program management professional at FedEx Office, managing customer projects from intake through production, shipping, and delivery.
What I'm looking for
At FedEx Office, I manage customer print, production, shipping, and business-service projects from intake through completion, translating customer needs into production requirements and tracking timelines and quality.
At Ornsby Dozier LLP, I grew from supporting legal matters into managing daily business operations. I led the firm’s move to Gusto, built operating processes and KPI reporting, and developed the wind-down plan when the firm decided to close.
At AARP, I coordinated research and evaluation projects from design through analysis and reporting, using SPSS, Excel, and Qualtrics to turn findings into useful information for decision-makers. I’m now bringing my experience toward corporate opportunities in travel and hospitality, especially program management, business operations, and strategic initiatives.
Experience
Work history, roles, and key accomplishments
Coordinates customer print, production, shipping, and business-service projects in a high-volume environment. Manages customer projects from intake through completion, translating needs into production requirements and troubleshooting issues.
Business Operations Manager
Ornsby Dozier LLP
Oct 2023 - Jan 2026 (2 years 3 months)
Managed systems and processes behind the firm's daily operations, partnering with leadership across HR, finance, technology, vendors, compliance, and business administration. Led transitions to Gusto and a new accounting partner, built SOPs, KPIs, and operational reporting, and organized leadership meetings and firm retreats.
Legal Assistant
Ornsby Dozier LLP
Mar 2022 - Oct 2023 (1 year 7 months)
Supported individual legal matters and contributed to the firm's daily operations. Gained experience in legal support and administrative tasks.
Senior Project Coordinator
North American Electric Reliability Corporation, E-ISAC
May 2021 - Dec 2021 (7 months)
Coordinated GridEx, a large-scale North American grid-security exercise, keeping project activities, deliverables, and stakeholder follow-up aligned with schedules and program requirements. Tracked risks, issues, milestones, and budget information, and turned project activity into executive briefs and status reports.
Project Coordinator
AARP
Aug 2019 - May 2021 (1 year 9 months)
Managed multiple research and evaluation projects on issues affecting 50+ adults, coordinating from research design through analysis and reporting. Translated complex findings into executive decks and reports, and conducted analysis using SPSS, Excel, and Qualtrics.
Executive Assistant
Campaign for Tobacco-Free Kids
Dec 2016 - Aug 2019 (2 years 8 months)
Supported international public-health and advocacy programs across 15-20 countries, keeping stakeholders connected to program information and progress. Monitored grant and contract milestones, budgets, and reporting obligations, and coordinated donor reporting to major philanthropic partners.
Education
Degrees, certifications, and relevant coursework
University of Miami
Master of Business Administration, Strategy & Operations
MBA with a focus on Strategy & Operations, including coursework in business strategies, leading change, leading teams, and competitive advantage through operations.
University of Miami
Master of Arts, Human Rights & Nonprofit Management
Master of Arts in International Administration with a focus on Human Rights & Nonprofit Management.
West Virginia University
Bachelor of Arts, International Relations
Bachelor of Arts in International Relations with a focus on Diplomacy & International Security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
Interested in hiring T?
You can contact T and 90k+ other talented remote workers on Himalayas.
Message TGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
