The Wedding Waves
@theweddingwaves
I drive banking, insurance, and loan sales through lasting customer relationships.
IndiaWhat I'm looking for
I've delivered sales and after-sales service across SBI Life insurance products, including term plans, ULIPs, annuities, child plans, and endorsements. I meet monthly segment targets while maintaining 97% persistence and building sustainable customer relationships.
At ICICI Bank, I managed home-loan and mortgage customers, handled eligibility counselling, and supported the login and disbursement of 15+ cases each month. I've also developed business relationships with builders, finance firms, real-estate professionals, and customers.
My background also includes customer service at Bandhan Bank and content writing for higher-education, business-school, and marketing audiences at Ways 2 Excel. I'm motivated by goals, growth, and using my skills to help customers make informed financial decisions.
Experience
Work history, roles, and key accomplishments
Business Development Executive
SBI Life
Oct 2024 - Present (1 year 10 months)
Handled sales and after-sales services for SBI Life products, meeting monthly segment-wise targets for various insurance plans. Maintained a persistence rate of 97% and focused on customer relationships.
Customer Service Officer
Bandhan Bank Ltd.
Apr 2024 - Present (2 years 4 months)
Provided customer service and resolved queries, sold banking products including current and savings accounts, loans, and deposits. Achieved sales of 20+ products monthly and maintained sustainable customer relationships.
Relationship Manager
ICICI Bank Ltd.
Jan 2022 - Mar 2024 (2 years 2 months)
Managed home loan and mortgage loan portfolios, providing customer information and counseling. Accountable for login and disbursement of 15+ cases monthly and sustaining business relationships with builders and finance firms.
Content Writer
Ways 2 Excel
Feb 2021 - Aug 2021 (6 months)
Created content for higher education verticals, targeting business school students and marketing professionals.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Bachelor of Social Work, Social Work
Pursued a Bachelor of Social Work degree from Indira Gandhi National Open University, graduating in 2021.
Air Force School, Hasimara
Higher Secondary, General Studies
Completed higher secondary education at Air Force School, Hasimara in 2015.
Air Force School, Hasimara
Secondary School, General Studies
Completed secondary school education at Air Force School, Hasimara in 2013.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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