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Theresia Njoroge

@theresianjoroge

Experienced customer service and legal assistant with strong management and organizational skills.

Kenya
Message

What I'm looking for

I seek a role where I can apply my customer service, legal administrative, and board-management experience in a collaborative, mission-driven organization with opportunities for responsibility and growth.

I am a versatile professional with experience in customer service, legal assistance, hospitality, and nonprofit management, grounded in practical roles from customer-facing positions to legal research and office administration.

I have led management board meetings, mediated and approved meeting minutes, managed donor engagements and fund oversight, and supported metro customer service operations including AFC and card vending systems.

My strengths include leadership, time management, accurate record keeping, research support for legal matters, and a commitment to improving service delivery and organizational processes.

Experience

Work history, roles, and key accomplishments

SC
Current

Welfare Chairperson

Skyworth Capital

Jan 2023 - Present (2 years 9 months)

Led and conducted management board meetings, mediated and approved meeting minutes, and acted as liaison between management and staff while overseeing donor meetings and fund stewardship.

WR

Hostess / Guest Service

Whispering Palms Beach Resort

Jan 2009 - Jan 2014 (5 years)

Greeted and assisted guests, confirmed bookings, answered inquiries, and handled guest complaints to ensure high-quality service and satisfaction.

BA

Legal Research Assistant

Bamuhye & Associates

Jan 2006 - Jan 2008 (2 years)

Conducted legal research, organized case materials, visited courts to obtain records, and assisted in preparing documents for team case reviews.

Education

Degrees, certifications, and relevant coursework

EA

Eric Kinyua & Co Advocates

Bachelor of Law, Legal Support

2015 - 2015

Worked as Legal Secretary and Office Manager assisting with legal research, drafting contracts, and scheduling client appointments.

UN

Unknown Institution (Nursing)

Diploma in Nursing & Patient Care, Nursing & Patient Care

2008 - 2011

Studied nursing and patient care leading to a diploma-level qualification.

BU

Busoga University

Law

Attended Busoga University for first through third year studies in law.

Alison logoAL

Alison

Education

2024 - 2024

Completed online courses and worked as a private tutor using course material to support student learning.

CE

Chartered Institute Of Legal Executives

Legal Studies

Completed coursework and activities related to legal executives, including note taking and organizing materials for case review.

UP

Unknown Institution (Psychology)

Diploma in Psychology, Psychology

2017 - 2017

Completed diploma-level study in psychology.

Tech stack

Software and tools used professionally

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Theresia Njoroge - Welfare Chairperson - Skyworth Capital | Himalayas