Open to opportunities

Monicah Wamuha

@monicahwamuha

Message

I am an organized legal secretary and customer-service professional.

Kenya

Message

What I'm looking for

I seek a legal or administrative role where I can apply document-preparation, case management and customer-service skills, contribute to process improvement, work in a collaborative team, and grow into leadership.

I am a focused legal secretary and administrative professional with experience across legal, banking and customer-service roles. I specialize in legal document preparation, case file management and front-line client support, and I consistently streamline processes to keep operations running smoothly.

In my legal secretary role I maintained hard-copy and electronic case files for a large client base, scheduled court appearances and depositions, drafted and proofread pleadings and discovery documents, and managed attorneys' calendars with high accuracy. I have also handled cash reconciliation and customer transactions as a cashier and supported loan appraisal and disbursement processes in financial services.

I bring strong proficiency in Microsoft Word, Excel and PowerPoint, excellent verbal and written communication in English and Swahili, and a proven ability to recruit and train members, coordinate meetings, and advise management on customer needs. I am motivated, organized and committed to continuous improvement.