Therese Nguessan-Soumahoro
@theresenguessan-soum
Training Specialist Support at Tria Federal, coordinating 60+ training sessions for 15,000+ participants and tracking compliance.
United StatesWhat I'm looking for
At Tria Federal, I support training programs for the Naval Surface Warfare Center, Port Hueneme Division. I’ve supported the delivery of 60+ training sessions for 15,000+ participants, coordinated supervisor development, and tracked training compliance and metrics.
I also provide administrative and logistical support for leadership development and brief new hires on mandatory training requirements. Earlier, I supervised and trained tellers at First National Bank Texas and assisted with HR onboarding and new hire orientations at Fairway Market.
Experience
Work history, roles, and key accomplishments
Supported delivery of 60+ training sessions for 15,000+ participants, ensuring policy compliance and program effectiveness. Coordinated high-visibility projects and delivered training presentations to diverse audiences.
Provided exceptional customer service, resolving inquiries and building customer relationships. Maintained meticulous records and adhered to strict compliance protocols.
Branch Supervisor
First National Bank Texas
May 2020 - Aug 2021 (1 year 3 months)
Supervised and trained a team of tellers, providing guidance and performance feedback. Supported compliance reviews and monitored customer profiles for risk mitigation.
Assistant Office Manager
Fairway Market
Apr 2013 - Aug 2019 (6 years 4 months)
Assisted with HR onboarding processes and coordinated new hire orientations. Resolved customer complaints and escalated issues to maintain positive relationships.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Finance and Accounting
Pursuing a Bachelor of Science in Finance and Accounting, expected to complete in August 2026.
Long Island Business Institute
Associate Degree, Hospitality Administration and Management
Earned an Associate Degree in Hospitality Administration and Management in July 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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