Theodora Tsado
@theodoratsado
Certified Salesforce Administrator optimizing CRM workflows and delivering data-driven operational efficiency.
What I'm looking for
I am a certified Salesforce Administrator with hands-on experience managing CRM data, building reports and dashboards, and implementing automations that improve data accuracy and team productivity.
I have managed and updated over 1,200 Salesforce records, coordinated outreach that booked meetings, and created shared calendars and reports that improved scheduling and sales tracking efficiency.
My background includes administrative roles where I improved response times, ensured billing accuracy, grew social engagement, and maintained compliance through reliable recordkeeping.
I combine Salesforce expertise with Google Workspace, AI tools, and strong communication and problem-solving skills to enable teams to make better decisions and work more efficiently.
Experience
Work history, roles, and key accomplishments
Salesforce Administrator
Sand Technologies
Apr 2025 - Jul 2025 (3 months)
Managed and updated 1,200+ Salesforce CRM records, created reports and dashboards to improve sales tracking, and coordinated outreach that booked 15+ meetings, improving scheduling efficiency by 25%.
Office Administrative Assistant
Dalo Logistics
Feb 2023 - Jul 2024 (1 year 5 months)
Oversaw social media and email management, growing engagement 18% and reducing response times from 48 to under 12 hours while ensuring 100% billing accuracy for invoices.
Administrative Assistant
Ray Shelter Designs
Oct 2021 - Sep 2022 (11 months)
Managed client scheduling and site bookings, increasing booking efficiency 20%, maintained confidential files with zero compliance issues, and improved lead response times to under 24 hours.
Education
Degrees, certifications, and relevant coursework
Salesforce
Certified Administrator, Salesforce Administration
2025 - 2025
Earned Salesforce Certified Administrator credential in January 2025.
Salesforce
Certified Associate, Salesforce
2024 - 2024
Obtained the Salesforce Certified Associate credential in October 2024.
African Leadership Xcelerator (ALX) Academy
Certification, Artificial Intelligence
2024 - 2024
Completed the Artificial Intelligence Career Essentials (AICE) certification at ALX Academy in April 2024.
African Leadership Xcelerator (ALX) Academy
Certification, Virtual Assistance
2024 - 2024
Completed the Virtual Assistant certification at ALX Academy in November 2024.
University of Benin
Bachelor of Science, Biochemistry
2018 - 2023
Completed a Bachelor of Science in Biochemistry at the University of Benin from November 2018 to December 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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