Open to opportunities

Orevaoghene Edafe

@orevaogheneedafe

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Customer-focused product professional driving usable, measurable solutions.

Nigeria

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What I'm looking for

I seek product roles where I can lead user-centered MVPs, collaborate cross-functionally, apply research to roadmap decisions, and grow in impact within agile, iterative teams that value user empathy and measurable outcomes.

I am a product and customer experience professional with hands-on experience across user research, MVP development, product requirements, and cross-functional delivery. I have worked mainly in freelance and project-based environments collaborating with designers, engineers, and stakeholders to solve real user problems.

I've led end-to-end MVP development, supported backlog grooming and Agile ceremonies, and translated customer insights into prioritized features and roadmaps. My work has improved customer satisfaction and reduced early-stage churn by turning qualitative feedback and support data into actionable product decisions.

I bring strong communication, practical research skills, and a focus on building simple, usable solutions that meet both user needs and business goals, with tools experience including Jira, Notion, Figma, Miro, HubSpot, and Zendesk.

Experience

Work history, roles, and key accomplishments

Associate Product Manager

Collaboration Platform Redesign Initiative

Aug 2023 - Mar 2025 (1 year 7 months)

Evaluated platform usability, identified workflow inefficiencies, proposed UX and product improvements, and validated design concepts through iterative testing and Agile sprints.

Usability Testing Sprints Prioritization User Testing Jira Figma

Product Manager

SnapBites

Jun 2023 - Mar 2025 (1 year 9 months)

Led end-to-end MVP development from discovery to validation, defined product requirements and roadmap, and established success metrics to drive adoption and early retention.

Roadmapping User Interviews Metrics Miro Notion Trello Agile

Customer Experience Associate

Freelance

Feb 2022 - Dec 2024 (2 years 10 months)

Managed end-to-end customer journeys across multiple digital products, improving customer satisfaction by ~25% and maintaining support satisfaction ratings above 95%.

Customer Support Customer Feedback Analysis Onboarding KPI Tracking

Digital Product Analyst

Freelance

Mar 2023 - Sep 2024 (1 year 6 months)

Conducted user research, usability testing, and competitor analysis to inform product strategy and translate insights into actionable requirements and user stories.

Usability Testing User Research KPI Tracking Feedback Synthesis Jira Notion Trello Google Workspace

UX & Customer Research Assistant

Digital Experience Studio

Mar 2021 - Dec 2021 (9 months)

Conducted structured user interviews and surveys, developed personas and journey maps, and synthesized research into actionable insights to support product validation.

User Interviews Journey Maps Personas Usability Testing Figma Miro

Education

Degrees, certifications, and relevant coursework

Federal University Otuoke

Bachelor of Arts, English and Communication Studies

2018 - 2023

Activities and societies: Focused on research projects, writing, presentation skills, and user-centric communication.

Completed a Bachelor of Arts in English and Communication Studies with coursework in communication strategy, research methods, and professional communication.