Raphael Idemetuk
@raphaelidemetuk
Data-driven product manager skilled in analytics and user research.
What I'm looking for
I am a data-driven product manager with a robust background in analytics, adept at leveraging insights to inform product strategy and optimize performance. My proven track record includes delivering a 35% increase in feature adoption and streamlining workflows to enhance operational efficiency. I thrive in cross-functional environments, collaborating with developers, designers, and marketing professionals to build exceptional products that align with user needs and business goals.
During my internship at Enoverlab, I spearheaded user research efforts, conducting surveys and interviews with over 100 users, which directly contributed to a significant increase in feature adoption. My analytical skills enabled me to reduce website loading times by 20%, resulting in a 15% boost in user retention. I am passionate about creating products that not only meet market demands but also enhance user experiences through thoughtful design and strategic planning.
Experience
Work history, roles, and key accomplishments
Product Manager Intern
Enoverlab
Sep 2023 - Present (1 year 10 months)
As a Product Manager Intern at Enoverlab, I collaborated with a cross-functional team to deliver an MVP, conducted user research leading to a 35% increase in feature adoption, and improved website performance metrics, enhancing user retention by 15%. I also designed wireframes and led sprint planning sessions.
Operations Supervisor
Rehoboth Specialist Hospital
Mar 2023 - Apr 2024 (1 year 1 month)
In my role as Operations Supervisor, I co-supervised a team to meet operational goals with a 98% success rate, streamlined inventory processes, and implemented a new workflow system that improved patient satisfaction by 20%. I also conducted performance reviews and developed operational strategies.
Product Manager
EntryLevel Tech
Aug 2023 - Sep 2023 (1 month)
I led the product development for EntryLevel Tech, focusing on creating a platform for early-career tech professionals. The project involved curating job listings and resources to assist users in bridging skills gaps and enhancing their job search.
Customer Technical Support
NHS
Jan 2021 - Jun 2022 (1 year 5 months)
As a Customer Technical Support representative, I managed over 80 inquiries daily with a 95% resolution rate. I implemented a ticket prioritization system that reduced response times by 20% and collaborated with the QA team to enhance the knowledge base, improving customer satisfaction scores.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor's, Computer Science
2018 - 2022
Completed a Bachelor's degree in Computer Science, gaining a strong foundation in programming, algorithms, and data structures. Developed skills in software development and analytical thinking, preparing for a career in technology and product management.
Availability
Location
Authorized to work in
Job categories
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