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TheDeadPenguin User

@thedeadpenguinuser

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Experienced Quality Assurance Specialist with a focus on product reliability.

Romania

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What I'm looking for

I am looking for a role that fosters growth, values integrity, and encourages teamwork.

I am an experienced and adaptable professional specializing in quality assurance and inspection. Currently, I work at Makita in Bucharest, where I perform hands-on quality inspections across various manufacturing processes. My role involves collaborating with engineers and production staff to ensure that product standards are consistently met or exceeded. I utilize high-precision tools to validate dimensions and technical specifications, driving continuous improvement by identifying defects and supporting corrective action initiatives.

My background includes diverse roles in customer service, management, and team coordination, which have honed my communication skills and problem-solving abilities. I thrive in both hands-on and remote environments, and I am committed to contributing meaningfully to a team that values initiative and integrity. I am eager to continue my professional growth in a position that allows me to leverage my skills in quality management and customer engagement.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Specialist

Current

Makita

Apr 2024 - Present (1 year 3 months)

Perform hands-on quality inspections across diverse areas of the manufacturing process, ensuring product standards are consistently met. Collaborate with engineers and production staff to resolve quality issues and improve product reliability. Drive continuous improvement by identifying defects and supporting corrective action initiatives.

Quality Management Technical Documentation Problem Solving Continuous Improvement Root Cause Analysis Compliance Team Collaboration Manufacturing Processes

Assistant Manager

WinCash SRL

May 2022 - Sep 2022 (4 months)

Oversaw daily operations at a casino, managing staff and ensuring adherence to policies and regulations. Developed a keen eye for detail and maintained high customer service standards. Collaborated with management to improve service delivery and trained new staff.

Customer Service Compliance Leadership Problem Solving Team Coordination

Receptionist

Qosmo Hotel

Jun 2021 - Jul 2021 (1 month)

Delivered exceptional customer service in the hospitality industry, managing guest check-in and check-out processes. Skilled in handling reservations and addressing inquiries promptly while maintaining organized records.

Customer Service Multitasking Communication Skills Problem Solving Time Management

Customer Engagement Specialist

SuperBet

Jun 2020 - Oct 2020 (4 months)

Specialized in delivering outstanding customer service and enhancing client experiences. Proven ability to promote and sell products while building rapport with clients and resolving issues promptly.

Customer Support Sales Problem Solving Communication Product Knowledge Team Collaboration Customer Satisfaction Sales Targets Fast Paced Environment

Guest Experience Coordinator

Aiurea'n Parc

Apr 2019 - May 2020 (1 year 1 month)

Oversaw guest interactions and ensured a positive experience by assisting with ticketing and monitoring ride operations. Implemented safety protocols and conducted regular inspections to ensure compliance with health regulations.