Georgica Radu

Evaluated ad content across audio, sensitive content, and QR domains using rubric-based judgments, maintaining weekly throughput of ~40–100+ tasks and surfacing edge cases for calibration. Provided concise rationale and followed calibration guidance to sustain quality metrics.

Supported the annual members committee and prepared revenue proposals for member/public logo programs and new training certifications focused on AI and digital skills. Produced proposals and documentation to inform program adoption.

Onboarded 100+ clients with typical time-to-onboard of 3–7 days, managed deposit acquisition including clients contributing $7k and $10k, and was recognized as a top performer with expanded responsibilities. Maintained client relationships to support revenue retention.

Maintained pipeline hygiene, supported onboarding guidance, and produced Excel reports while keeping CRM records complete and timely to enable sales and retention activities.

Supported ~15 field technicians servicing coffee vending machines, consolidated device logs into master sales reports by product category, and improved reporting cadence and data quality across Bucharest operations.

Performed bench testing and RMA processing with ISO-aligned documentation, using SAP, Oracle, and Salesforce to coordinate records and support quality workflows.

Monitored 2G/3G NOC alarms and KPIs, executed first-line diagnosis handling ~2–3 tickets per night shift, and performed Remedy-based ticket lifecycle management with structured escalations and change window checks.

Designed and deployed a field engineer workflow integrating SMS and Android push notifications with in-task photo and location checkpoints, collaborating with international teams to migrate the workflow from test to live.

Executed long-horizon testing for FIFA 15 Career Mode across 30+ seasons to surface logic issues in scouting and manager systems, filed reproducible defect reports, and performed retests to confirm fixes.

Supported market activations with sales promotion and basic inventory tracking across Bucharest and Brăila, contributing to campaign execution and stock management.