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Thea Turner

@theaturner

Travel and Lifestyle Manager at TEN Lifestyle Group, delivering exceptional service while exploring customer insights and sustainable fashion.

Finland

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What I'm looking for

I'm seeking a full-time or part-time role in a creative, collaborative atmosphere, with opportunities for continuous growth and to make a meaningful impact for people and the planet.

At TEN Lifestyle Group, I work as a Travel and Lifestyle Manager, providing service in a role connected to travel, luxury lifestyle, gastronomy, events, and culture. I use CRM tools and handle administrative work to meet deadlines.

At NayaDaya Inc., I supported brand marketing and sustainability initiatives and conducted data analysis on customer and employee emotions and empathy-related behaviour. My work with Helsinki Fashion Week included research into digital fashion and sustainability, competitor analysis, and assistance developing an online marketplace business model focused on sustainable fashion and digital assets.

Experience

Work history, roles, and key accomplishments

Current

Travel and Lifestyle Manager

Current

TEN Lifestyle Group

Sep 2024 - Present (2 years 2 months)

Delivering exceptional service standards and managing travel and lifestyle requests for clients. Demonstrating strong administration, prioritization, and communication skills while using CRM tools.

CRM Customer Service Communication Skills Administration Time Management

Analytics and Marketing Assistant

NayaDaya Inc.

Nov 2021 - Jan 2023 (1 year 2 months)

Provided business insights on customer and employee emotions and empathy-related behavior. Supported brand marketing and sustainability initiatives and conducted data analysis.

Data Analysis Marketing Sustainability Business Insights

Assistant

Helsinki Fashion Week

Sep 2020 - Nov 2020 (2 months)

Assisted in developing an innovative business model for an online marketplace focused on sustainable fashion and digital assets. Conducted research on new concepts and analyzed competitor businesses.

Research Competitive Analysis Sustainable Fashion Digital Assets

Sales Advisor

H&M

Nov 2018 - May 2019 (6 months)

Assisted with inventory management and restocking of merchandise. Delivered exceptional customer service, managed inquiries, and handled cash and POS systems efficiently.

Customer Service Cash Handling POS systems Inventory Management Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

University of the Arts London

Master of Science, Strategic Fashion Management

Grade: Merit

Master of Science in Strategic Fashion Management with a grade of Merit, covering business analytics, people management, product management, marketing, operations, strategy, consumer behaviour, accounting, finance, and sustainability.