Open to opportunities

Tharindu Liyanage

@tharinduliyanage1

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Senior strategic partnerships leader driving partner-led revenue and customer retention.

Sri Lanka

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What I'm looking for

I seek a senior partnerships or commercial role where I can lead partner GTM, improve ARR via data-driven programs, and scale retention-focused playbooks in an async-friendly, impact-oriented team.

I am a strategic partnerships and commercial leader with 14+ years in enterprise software (ERP/SaaS) and digital transformation, focused on building ecosystems that drive acquisition, retention, and ARR. I lead partner enablement and co-sell motions with stakeholders up to VP/C-level, and use data-led approaches to define success KPIs, build reporting, and run root-cause analysis to improve adoption, pipeline performance, and renewals.

My work has delivered measurable impact: sustaining 95%+ client retention via structured onboarding and success plans, improving recurring revenue by 35% through CRM automation and expansion plays, tightening forecast reliability and cycle time by 15% through CRM governance, and boosting profitability by 20% via pricing and P&L optimization. I am remote-ready, async-first, and available immediately.

Experience

Work history, roles, and key accomplishments

Head of Strategic Business Unit

Acentura Pvt. Ltd.

Feb 2025 - Oct 2025 (8 months)

Led a regional unit with full P&L ownership, driving 35% growth in recurring revenue through CRM automation and improving account retention to 95%+ via structured onboarding and customer success routines.

P&L management Partner Management Customer Success Revenue Growth Go To Market Stakeholder Management

Business Development Manager

Pentagon | Runway Pvt. Ltd.

Feb 2024 - Jan 2025 (11 months)

Owned end-to-end enterprise commercial cycles for ERP/APS/BI, improving forecast reliability and cycle time through disciplined CRM usage and reporting while aligning post-sale delivery with stakeholder expectations.

Enterprise Sales CRM Forecasting Solution Consulting Pipeline Management

Business Development Manager

Blue Lotus 360 Pvt. Ltd.

Oct 2021 - Aug 2023 (1 year 10 months)

Built and maintained strategic vendor alliances and enterprise relationships, sustaining 95% retention across key accounts and creating repeatable playbooks to improve onboarding and long-term adoption.

Partnerships Account Management Solution Consulting Onboarding Retention Playbook Development Stakeholder Management

Head of Department – Business Development

ITES Software Pvt. Ltd.

Jun 2014 - Nov 2017 (3 years 5 months)

Led business development, set targets and coached teams to improve pipeline discipline and predictable delivery while driving market entry initiatives and cross-functional partnerships across regions.

Team Leadership Sales Strategy Pipeline Management Target Setting Coaching Reporting

Manager – IT Projects

Icon Consultants Pvt. Ltd.

Feb 2011 - May 2014 (3 years 3 months)

Managed IT project delivery including timelines, budgets and risk tracking, implementing operational cadence and reporting to ensure on-time, within-budget outcomes and improved customer communication.

Project Management Budgeting Risk Management Status Reporting Process Improvement IT Operations

Networking & Banquet Supervisor

Holiday Inn

Mar 2009 - Jan 2011 (1 year 10 months)

Managed guest communication and service delivery for banquet operations, trained staff to improve guest experience routines and received the 'Stay Real Award – Best Employee'.

Customer Service Operations Management Event Coordination Guest Relations Staff Supervision Communication