ThankGod Maduka
@thankgodmaduka
Customer Service Representative at Freelance / Self-Employed, managing bookings and resolving client concerns.
NigeriaWhat I'm looking for
As a Customer Service & Client Relations Officer at Freelance / Self-Employed, I respond to client enquiries, provide information about services, and manage bookings from initial contact through completion.
I listen to customer concerns, find appropriate solutions, and follow up to confirm satisfaction. I also maintain client records, project details, and payment information.
As a Freelance Photographer & Drone Pilot, I provided photography, videography, and aerial media services. I communicated with customers about their expectations and managed project schedules, feedback, and service delivery.
At Kitchen King, I prepared Nigerian and African meals, assisted with kitchen operations, and supervised kitchen staff. I also trained four individuals in photography and drone operations.
Experience
Work history, roles, and key accomplishments
Freelance Photographer & Drone Pilot
Self-Employed
Jan 2019 - Present (7 years 9 months)
Provided photography, videography, and aerial media services to clients, managing projects and ensuring customer satisfaction.
Customer Service & Client Relations Officer
Freelance / Self-Employed
Jan 2019 - Present (7 years 9 months)
Served as the primary point of contact for clients, managing bookings, resolving complaints, and ensuring satisfaction. Maintained client records and coordinated multiple service requests.
Kitchen Professional / Sous Chef
Kitchen King
Jan 2022 - Dec 2024 (2 years 11 months)
Prepared Nigerian and African meals, assisted with kitchen operations, and supervised staff to ensure quality and hygiene standards.
Kitchen Professional
Zingy Kitchen
Jan 2022 - Dec 2022 (11 months)
Prepared Nigerian dishes and assisted with daily food service operations, collaborating with team members to ensure timely service.
Live-in Chef
Private Residence
Prepared daily meals according to household preferences and maintained professional communication and reliability.
Education
Degrees, certifications, and relevant coursework
Washington Memorial Grammar School
Senior Secondary School Certificate, General Studies
Completed Senior Secondary School Certificate (SSCE) in 2018.
Soch Culinary School
African Cuisine Class, Culinary Arts
Completed African Cuisine Class.
Certified Chef
Certified Chef, Culinary Arts
Certified Chef training.
Fish Farming Training
Fish Farming Training, Agriculture
Completed fish farming training.
Poultry Farming Training
Poultry Farming Training, Agriculture
Completed poultry farming training.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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