TTTheophilus Tlhabiwa
@theophilustlhabiwa
Results-driven IT Analyst with expertise in enterprise systems support.
BotswanaWhat I'm looking for
I am a results-driven IT Analyst with over three years of experience in enterprise systems support, process documentation, and data-driven decision-making. Currently, I am pursuing an MSc in Information Systems Management at Botho University, where I am honing my skills to further enhance my contributions to the IT field. My journey has been marked by a commitment to identifying inefficiencies and supporting automation initiatives, which has allowed me to collaborate effectively with cross-functional teams to improve service delivery.
Throughout my career, I have demonstrated success in various roles, including my current position as an Assistant Systems Analyst at the National Assembly of Botswana. Here, I have developed and maintained documentation for enterprise applications, supported change management, and delivered user training. My technical proficiency includes SQL-based reporting, ITIL-aligned change management, and ISO27001 compliance, which I leverage to optimize core systems and enhance performance reporting.
Experience
Work history, roles, and key accomplishments
Assistant Systems Analyst
National Assembly of Botswana
Feb 2024 - Present (1 year 8 months)
Developed and maintained comprehensive documentation for enterprise applications and access controls, ensuring accuracy and accessibility. Supported change management processes, including testing and deployment of IT systems, to facilitate seamless transitions and minimize disruptions.
Database Administrator
SAIS Digital
Aug 2023 - Present (2 years 2 months)
Monitored database performance and implemented robust backup and recovery procedures to ensure data integrity and availability. Generated comprehensive operational and security reports, providing critical insights to support data-driven decision-making.
Database Consultant Apprentice
SAIS Digital
Jun 2022 - Present (3 years 4 months)
Administered Oracle/Linux databases, ensuring optimal performance and reliability. Optimized data validation routines to enhance data quality and consistency.
Assistant Junior Infrastructure Consultant
TechBulls PTY LTD
Jan 2022 - Present (3 years 9 months)
Resolved client-side technical issues, ensuring timely and effective support for users. Supported infrastructure upgrades, contributing to the enhancement of IT systems and services.
Education
Degrees, certifications, and relevant coursework
Botho University
MSc, Information Systems Management
Currently pursuing a Master of Science in Information Systems Management. Expected to graduate in 2026.
University of Sunderland
BSc (Hons), Applied Business Computing
Grade: Second Class Upper Division (2:1)
Completed a Bachelor of Science with Honours in Applied Business Computing, achieving a Second Class Upper Division (2:1).
Botswana Accountancy College
Diploma, Applied Business Computing
Obtained a Diploma in Applied Business Computing.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Job categories
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