Terra Ferriman

I am a patient and empathetic Service Specialist with extensive experience in data entry and social services, skilled at managing high volumes of sensitive client information with 100% accuracy. I work independently, apply strong organizational practices, and maintain strict confidentiality while using multiple database and case management systems.

In my current role as an Income Maintenance Worker III, I determine eligibility for SNAP, Medicaid, TANF and other assistance programs, process high volumes of client data, and collaborate with agencies to resolve discrepancies. I consistently apply federal and state regulations to ensure compliance and timely benefit issuances.

Previously I supported retail operations as a Keyholder, trained new staff, handled cash with complete accuracy, and maintained meticulous records. I seek roles that leverage my database management, remote data entry, and client-facing skills within social services or airline operations.