Open to opportunities

Sheila Moser

@sheilamoser

Message

Detail-oriented remote data entry and customer service professional with 20+ years of record accuracy.

United States

Message

What I'm looking for

I’m seeking 100% remote opportunities in data entry, customer service, or administrative support where confidentiality, accuracy, and clear communication matter—and where I can contribute reliable, detail-driven documentation and coordination from a dependable home setup.

I’m a detail-oriented remote-ready professional with 20+ years of experience managing records, communicating with diverse stakeholders, and maintaining accuracy under pressure. I’ve built a reputation for reliability, confidentiality, and delivering consistent results—backed by work that required disciplined documentation and steady performance across digital platforms.

In my current role, I maintain and update detailed student records, IEPs, and progress reports with a high degree of accuracy across multiple documentation systems. I communicate regularly via phone, email, and virtual platforms to coordinate support plans, and I manage confidential data in compliance with FERPA and HIPAA regulations. I’m also experienced in high-volume coordination, scheduling, reporting, and electronic tracking, including independent time management, self-directed work, and problem solving.

Experience

Work history, roles, and key accomplishments

Current

Special Education Teacher

Current

CLIU #21

Sep 2002 - Present (23 years 9 months)

Maintained and updated detailed student records, IEPs, and progress reports with high accuracy across multiple documentation systems. Coordinated support plans with families, administrators, and outside agencies while managing confidential data in compliance with FERPA and HIPAA.

Records Management Data Entry HIPAA compliance Confidentiality

Therapeutic Staff Support

CLIU #21

Aug 1995 - Jun 2005 (9 years 10 months)

Delivered targeted 1:1 therapeutic interventions and documented behavioral data accurately for clinical reporting. Collaborated with behavior specialists to design and evaluate treatment plans and contributed written assessments and outcome data.

Treatment Plans Clinical Reporting

Mental Health Worker

CLIU #21

Apr 2000 - Aug 2002 (2 years 4 months)

Maintained detailed case notes and treatment records for an active caseload using electronic and paper-based systems. Communicated professionally and empathetically with clients, families, and partner agencies, promptly resolving concerns and documenting sensitive information.

Case Documentation Data Documentation Electronic & Paper Systems Problem Solving client support

Caseworker II

Carbon County MH/MR

Aug 1995 - Mar 2000 (4 years 7 months)

Conducted intake assessments and entered client data accurately and efficiently into county systems. Coordinated referrals and service authorizations by phone and written correspondence, providing calm, clear crisis support communication under pressure.

Case Management Referral Coordination Crisis Communications