Open to opportunities

Teresa Thomas

@teresathomas

I'm building remote customer service and administrative support skills through Salesforce, Excel, bookkeeping, and data analysis training.

United States

Message

What I'm looking for

I'm seeking an entry-level remote customer service or administrative support position where training is provided and I can apply my communication, organization, computer, and detail-oriented skills.

I'm returning to the workforce after approximately 30 years managing family caregiving, household finances, schedules, records, appointments, and sensitive information.

I've recently completed training in customer service, Microsoft Excel, bookkeeping, accounting, and data analysis. Through Salesforce Trailhead and Udemy, I've practiced working with Accounts, Contacts, Cases, Service Console, Knowledge, customer records, and service workflows.

I'm seeking an entry-level remote customer service or administrative support opportunity where I can contribute organized, patient, detail-oriented support while continuing to learn.

Experience

Work history, roles, and key accomplishments

Stay-at-Home Parent / Family Caregiver

Self Employed

Managed daily household responsibilities, schedules, and finances while balancing multiple priorities. Communicated with schools, healthcare providers, and businesses, handling sensitive information with discretion.

Organization Scheduling Budgeting Problem Solving Attention To Detail Multitasking Confidentiality