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Teo Lazar

@teolazar

Customer Support Specialist at Strikingly who supported B2B and B2C SaaS customers and tested AI content-generation features.

Romania

Message

At Strikingly, I supported B2B and B2C customers on a SaaS platform, helping resolve website errors and manage domains. I also advised customers on SEO and mobile-friendly, code-free website design.

I translated and proofread English materials into Romanian, including newsletters and knowledge base articles, and worked on A/B testing and testing AI content-generation features. At BSSA Consulting, I supported business development with prospect research, LinkedIn outreach, and Excel lead-tracking databases.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Strikingly

Aug 2022 - Nov 2025 (3 years 3 months)

Provided B2C and B2B support on a SaaS platform, handling website errors, domain management, SEO, and third-party integrations. Translated and proofread materials, conducted A/B testing, and assisted in training internal AI tools.

Customer Support Zendesk DNS SEO Google Analytics Google AdSense Google Search Console META Pixels Mailchimp Ecommerce Translation Proofreading A B Testing AI Tools

Sales Assistant Manager

BSSA Consulting

Aug 2025 - Sep 2025 (1 month)

Conducted prospect research and outreach via LinkedIn to support business development. Developed and maintained structured Excel databases for lead tracking and reporting, and provided administrative and operational support.

CRM Sales Management Market Research Client Outreach Excel LinkedIn