Teodorico Magalong II

Assessed clients' insurance needs, preferences, and budget, clarifying coverage details, exclusions, premiums, deductibles, co-pays, and out-of-pocket costs. Guided clients through the application and enrollment process and helped them enroll during open enrollment or qualifying special enrollment periods. Guided, motivated, and supported team members, encouraging open communication within the tea

Ensured applications were complete and accurate before submission, inputting customer and loan data into internal systems. Verified that all required documents were collected (e.g., income verification, ID) and responded to client inquiries about loan status, terms, or documentation.

Maintained accurate records of sales, customer information, and communications. Handled inquiries, complaints, and requests efficiently and professionally. Coordinated with other departments to resolve service or product issues.

Coordinated pharmacy sales activities.

Performed roles in sales, customer service, quality assurance, and as a POE Analyst.

Handled credit processing tasks.

Worked as a Customer Service Representative and Quality Analyst.

Served as a Sales Associate and Team Buddy.

Worked as a Customer Sales Representative.

Completed coursework focusing on core business principles, organizational management, and commercial practices. Studied topics including finance, marketing, human resources, and strategic planning.