Tenocht Flawers 7u7
@tenocht
Industrial Chemistry student seeking laboratory work in chemical industry, with practical training in titrations and extraction.
MexicoWhat I'm looking for
At Universidad Autónoma de Nuevo León, I’m studying Industrial Chemistry and building practical training in laboratory techniques, including solution preparation, titrations, and Soxhlet extraction.
In customer service roles at TELEPERFORMANCE, AFNI, and BELIVEO, I supported customers, followed established procedures, and handled information responsibly in bilingual environments. I’m looking to apply my studies and gain practical experience in laboratory work, quality control, or research and development.
Experience
Work history, roles, and key accomplishments
Provided customer service and followed up on requests within an international environment. Collected and reviewed information to resolve cases and communicated professionally in both Spanish and English.
Provided customer service and technical support, resolving issues and applying established procedures. Participated in sales activities and communicated professionally in English and Spanish.
Bilingual Customer Service Representative
Beliveo
Jan 2019 - Jan 2023 (4 years)
Provided customer service and followed up on requests across different campaigns. Handled confidential information and provided customer-focused assistance based on individual needs.
Education
Degrees, certifications, and relevant coursework
Universidad Autónoma de Nuevo León
Bachelor's Degree, Industrial Chemistry
Pursuing a Bachelor's Degree in Industrial Chemistry, currently in the 5th semester.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
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