Open to opportunities

Tenny Ola

@tennyola

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Medical Virtual Assistant specializing in HIPAA-ready patient care coordination and EMR workflows.

Nigeria

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What I'm looking for

I’m looking for a HIPAA-compliant healthcare environment where I can own EMR documentation, insurance verification and prior authorizations, and patient scheduling—improving attendance, reducing no-shows, and supporting teams with reliable, accurate workflows.

I’m a Registered Nurse with 3+ years of clinical and virtual healthcare experience, specializing in patient care coordination, EMR data entry, and appointment scheduling in HIPAA-compliant environments. I’ve consistently improved patient attendance and streamlined documentation using SOAP format, while supporting medical teams with accurate insurance verification and prior authorization processes.

I bring hands-on experience across therapy and specialty settings, documenting 20+ weekly sessions with SOAP notes in TherapyNotes and reducing missed sessions by 18% over a 3-month period. I’ve also managed end-to-end scheduling for 200+ patients monthly in DrChrono, reduced no-shows by 22%, completed high-volume EMR data entry, and contributed to fewer denials by 15% through prior authorization and eligibility verification.

Experience

Work history, roles, and key accomplishments

Current

Medical Virtual Assistant

Current

MedVa LaunchPad

Jan 2026 - Present (3 months)

Documented 20+ weekly therapy sessions using SOAP notes in TherapyNotes EMR, improving documentation accuracy by 25%. Managed appointment scheduling and patient follow-ups, reducing missed sessions by 18% over 3 months while maintaining HIPAA-compliant patient records.

TherapyNotes SOAP Documentation Appointment Scheduling HIPAA compliance Care Coordination

Clinical Administrative Nurse

Angel & Eagle Specialist Hospital

Jan 2026 - Apr 2026 (3 months)

Coordinated appointment scheduling and patient flow for 100+ patients monthly, improving attendance by 15% and reducing care-delivery delays. Maintained accurate EMR records and documentation, reducing data-entry errors by 20% and supporting insurance/billing by reducing claim rejection rates by 12%.

Clinical Documentation Appointment Scheduling Insurance Verification Billing Support

Patient Care Coordinator

Serenehealth LLC

Sep 2025 - Mar 2026 (6 months)

Scheduled appointments for 200+ patients monthly, increasing attendance by 18% and reducing no-shows by 22% using DrChrono EHR. Completed high-volume EMR data entry and SOAP documentation and handled insurance verification/prior authorizations to reduce claim denials by 15%.

DrChrono EMR SOAP Documentation Appointment Scheduling Insurance Verification Prior Authorizations HIPAA compliance Workflow Optimization

Clinical Support Assistant

Federal Medical Centre, Abeokuta

Jan 2025 - Jan 2026 (1 year)

Assisted with patient intake and vital sign monitoring for 50+ patients weekly, reducing average wait time by 15% during peak clinic hours. Supported EMR data entry and clinical documentation, improving record accuracy by 20% and reducing documentation delays while organizing patient records and workflows.

Patient Intake Clinical Documentation Organized Records Healthcare Assistance Vital sign monitoring

Psychiatric Nurse Care Coordinator

Aro Psychiatric Hospital

Jan 2024 - Jan 2025 (1 year)

Coordinated care and follow-ups for 30+ psychiatric patients per shift, improving treatment adherence by 18% over a 3-month period. Documented patient progress using SOAP notes and EMR systems to improve care continuity, reduce information gaps by 22%, and support crisis follow-up planning that contributed to a 15% reduction in relapse-related readmissions.

SOAP Documentation Patient Continuity Patient Education