Open to opportunities

Sopuruchi Emmanuel-Usende

@sopuruchiemmanuel-us

Message

Registered Nurse and Medical Virtual Assistant skilled in clinical care and remote healthcare operations.

Nigeria

Message

What I'm looking for

I seek remote or hybrid roles combining clinical knowledge and administrative operations, with collaborative teams, clear processes and opportunities to improve patient access and workflow efficiency.

I am a Registered Nurse and Medical Virtual Assistant with over six years of combined clinical and remote healthcare experience, focused on patient communication, intake coordination, and administrative support in HIPAA-compliant environments.

I have improved scheduling efficiency and response rates through proactive calendar management and team coordination, supported peri- and post-operative care that helped reduce readmissions, and managed large-scale data collection for public health reporting.

I am proficient in EHR/EMR systems, telehealth platforms and administrative workflows, and I bring strong communication, organization, and attention to detail to roles that require both clinical judgment and remote operations expertise.

Experience

Work history, roles, and key accomplishments

Current

Healthcare Operations Assistant

Current

Adventist Health Ministries

Jan 2024 - Present (2 years 1 month)

Improved scheduling efficiency by 25% through proactive calendar management and coordination, supported clinical workflows with accurate EMR documentation, and managed follow-up communication to achieve a 20% faster response rate.

Patient Scheduling Care Coordination Data Entry Telehealth Tools Workflow Optimization

Medical Virtual Assistant

MedVA Launchpad

Oct 2025 - Jan 2026 (3 months)

Managed patient intake and insurance eligibility verification, coordinated scheduling and documentation in EHRs, and handled claims support including CPT/ICD-10/HCPCS coding to streamline check-in and billing workflows.

Patient Intake Insurance Verification EHR ICD 10 Coding Telehealth

Registered Nurse / Midwife

Health Service Commission

Sep 2019 - Dec 2023 (4 years 3 months)

Provided peri- and post-operative nursing care, improved documentation accuracy and patient education contributing to a 15% reduction in post-discharge readmissions, and coordinated follow-ups and referrals to reduce missed appointments.

Clinical Nursing Patient Education Care Coordination Insurance Verification

Data Collector

National Centre for Disease Control

Jun 2021 - Feb 2022 (8 months)

Accurately managed and maintained over 1,000 COVID-19 patient records and coordinated follow-up tracking to support timely public health reporting and outbreak response.

Data Collection Regulatory Compliance