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@tellinajahn
I am a healthcare strategist and operations leader driving data-driven program transformation.
I am a healthcare strategist and operations leader with 15+ years of experience across academia, research, and digital health, focused on aligning clinical research with strategic goals to improve patient outcomes.
I have led program improvements that raised satisfaction scores by 20% and reduced administrative bottlenecks by 30%, launched an employee engagement framework, and ran digital health campaigns that expanded virtual care access to 1,000+ patients and providers.
My background spans oncology and women’s health program leadership, research operations (including managing a 1,500+ patient clinical trial database), grant writing ($100K+ secured), medical imaging operations, and cross-functional stakeholder partnerships that drove a 40% increase in R&D initiatives.
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Work history, roles, and key accomplishments
Spearheaded program enhancement initiatives, increasing operational efficiency and improving satisfaction scores by 20% and restructuring workflows to reduce administrative bottlenecks by 30%. Led a team of staff and student workers and developed an employee engagement framework adopted across departments.
Led digital health campaigns that expanded access to virtual care tools for 1,000+ patients and providers and forged partnerships with healthcare stakeholders and public agencies. Created educational content and communication strategies to improve digital health literacy.
Thrive Health Co.
Jan 2021 - Jun 2021 (5 months)
Designed and analyzed surveys with over 500 participants on pain management and COVID-19 app usability, synthesizing findings into actionable reports that influenced product development. Delivered insights used to inform roadmap decisions.
Degrees, certifications, and relevant coursework
Certificate, Project Management
Enrolled in a Project Management program at the University of British Columbia (in progress).
Certificate, Health Data Analytics
Completed a Health Data Analytics program at the University of British Columbia in April 2025.
Specialization Certificate, Health Care
Completed The Business of Health Care Specialization (online) in November 2023.
Bachelor of Arts, Law
Bachelor of Arts in Law completed in June 2011.
Bachelor of Science, Medical Technology
Bachelor of Science in Medical Technology completed in June 2008.
Master of Business Administration, Business Administration
Master of Business Administration completed in January 2021.
Master of Health Administration, Health Administration
Master of Health Administration completed in July 2016.
Software and tools used professionally
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